MassBays encourages you to use the form below to make a Public Records Request (PRR). This helps ensure the most expeditious and accurate response to your request. Alternatively, written requests may be delivered by hand, mail, email, or fax. While requests for public records may be made orally in person to the Primary Records Access Officer (RAO), only written requests can be appealed. Telephone requests may be accepted at the discretion of the RAO.
Pam DiBona, Primary RAO
Massachusetts Bays National Estuary Program
251 Causeway Street, Suite 800
Boston, MA 02114
Phone: (617) 626-1217
Fax: (617) 626-1240
Only questions pertaining to the PRR process or a PRR status should be sent to the email account of the RAO.
Public Records Requests Tips
Consider how you can narrow the scope of your request to expedite the production process. The first four hours of work performed to respond to a PRR will be performed at no cost. After that, the agency may charge up to $25 per hour.
Public agencies must adhere to the law requiring them to secure personally identifiable information and prevent unwarranted invasions of privacy. Documents containing such information must be redacted carefully before releasing, expanding time needed for production. Consider how you might revise your PRR to exclude records containing such information.
Additional Resources An Act to Improve Public Records.
Contacting a Secretariat or Agency
To help avoid delay in responses, please consider whether your public record request would more appropriately be directed to a different agency.
Each secretariat and agency has a designated RAO who will receive and respond to public records requests.