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Guide Guide for Viewing and Updating Personal Information for JAWS Users

The following information is designed for JAWS (Screen Reader) users to view and manage their Personal Information in Employee Self-Service.

Table of Contents

HR/CMS V9.2 Navigational Reference Guide - Employees

The Employee Self Service Home Page (with Accessibility) for HR/CMS 9.2 is a quick access page allowing employees the ability to review and navigate to functional areas for task completion and information review. Upon logging into Employee Self Service, the navigation has a Self Service tab with eighteen (18) links. This resource document is an introduction to the links available within this tab.

Important Reminders:

  • Employees of Agencies that utilize the MassHR Employee Service Center should contact the Employee Service Center with questions by calling 1-855-4HR-SPPT (1-855-447-7778) or for TTY users: (617) 248-0546.
  • Employees of Agencies that do not use Employee Service Center should contact their Agency Human Resources or Payroll Department with questions.

Quick Tips:

  • When navigating a Links List, press the HOME key to go to the top of the list, then use the link’s first letter to move to a particular link and press ENTER.
  • You will be able to access and return to the Personal Information Folder Link, through the Insert + F7 to access the Links List menu and the subsequent pages below.
  • Press Insert + F5 to pull up the Forms List Dialogue box in order to verify and review any information you entered in any editable fields.

JAWS Navigational Instructions:

  • After you login into HRCMS, the focus by default will be on the left hand side of the self-service navigational bar.
  • Under the Self Service tab, eighteen quick links will be displayed. A description of each link is given in the next section.
  • To be able to go to a particular quick link, you can either use the Tab key to navigate through each one, or you can press Insert +F5 to access the Form Field list or Insert +F7 to access the Links List and select the specific link you desire.
    • After pressing Insert +F5, quick links appear in a Links List selection box on the screen such as Favorites Menu,Main Menu, My Page, and My Team. For example, if you wanted to select the Self Service link, press the Down Arrow until you hear Self Service Tab pronounced or press the S key until you hear the same. Press the Insert+F5 shortcut key again to pull up the forms List Dialogue box in order to verify or review any other information you entered in any editable fields.
    • After pressing Insert+F7, all quick links appear in a Links List selection box on the screen such as Timesheet and Home and Mailing Address. For example, if you wanted to select the Timesheet link, press the Down Arrow until you hear Timesheet pronounced or press the T key you hear the same.
  • After you select a particular link, and click enter, the page will be displayed on the right hand side of the Self Service quick links. To have the correct focus on the page, you need to press the H key. This will help you go to the top heading of the page. For example: If you go on Timesheet page, the default focus can be on the Date Required field or the Submit button in some cases. After you hit the H key, the focus will go to the top heading Timesheet.
  • After you are done with transactions on a specific page, and you require access to another link, you need to press Insert+F7 again and to access the quick links list.
  • Note: The Manager Self Service tab will be displayed for employees but will have no links below the tab when selected.

Self Service Tab Available Links

  • Emergency Contacts: The Emergency Contacts link directs the user to a page where they can add or update emergency contact information.
  • View W-2/W-2c Forms: The View W-2/W-2c Forms link directs the employee to a page where they can view electronic W-2 and W-2c forms.
  • View Paycheck: The View Paycheck link directs the employee to a page where they can review current and prior paycheck advice(s).
  • Direct Deposit: The Direct Deposit link directs the employee to a page where they can add or update their direct deposit information.
  • Contact Employee SVC Center: The Contact Employee SVC Center link takes the employee to the Employee Self Service Center web page.
  • Home and Mailing Address: The Home and Mailing Address link directs the employee to a page where they can review and update home and mailing addresses.
  • Timesheet: The Timesheet link directs the employee to a page where details for time worked for a day, week, or specific time period are reported.
  • W-2/W-2c Consent: The W-2/W-2c Consent link directs the employee to a page where they can grant or withdraw consent to receive electronic W-2 and W-2c forms.
  • Personal Information Summary: The Personal Information Summary link directs the employee to a page where they can review a summary of their personal information including home/mailing addresses, phone numbers, emergency contacts, email addresses, marital status and ethnic group(s). This information can also be updated.
  • Phone Numbers: The Phone Numbers link directs the employee to a page where they can add or update phone numbers and specify a primary contact phone number.
  • Ethnic Groups: The Ethnic Groups link directs the employee to a page where they can add or update ethnic groups or specify a primary ethnic group.
  • W-4 Tax Information: The W-4 Tax Information link directs the employee to a page where they can review or change W-4 tax information.
  • Talent Profile: The Talent Profile link directs the employee to a page where they can manage professional skills, competencies, and accomplishments in their current employee profile.
  • Manage Delegation: The Manage Delegation link directs a manager/approver to a page where they can delegate authority for self-service transactions and review and revoke delegation requests.
  • Change My Password: The Change My Password link directs the employee to a page where they can change or update their employee self-service log on password.
  • My Personalizations: The My Personalizations link directs the employee to a page where they can personalize specific employee self-service options.
  • My System Profile: The My System Profile link directs the employee to a page where they can set up personal preferences such as email and language preferences.

HR/CMS V9.2 Navigational Reference Guide - Managers

The Employee Self Service Home Page (with Accessibility) for HR/CMS 9.2 is a quick access page allowing employees the ability to review and navigate to functional areas for task completion and information review. Upon logging into Employee Self Service, the left side navigation has two main tabs for Manager/Approvers. They are the Self Service and Manager Self Service tabs. This resource document is an introduction to the various links available within each tab. The Self Service tab has eighteen (18) links and the Manager Self Service tab has nine (9) links supporting each tab respectively.

Important Reminders:

  • Employees of Agencies that utilize the MassHR Employee Service Center should contact the Employee Service Center with questions by calling 1-855-4HR-SPPT (1-855-447-7778) or for TTY users: (617) 248-0546.
  • Employees of Agencies that do not use Employee Service Center should contact their Agency Human Resources or Payroll Department with questions.

Quick Tips:

  • When navigating a Links List, press the HOME key to go to the top of the list, then use the link’s first letter to move to a particular link and press ENTER.
  • You will be able to access and return to the Personal Information Folder Link, through the Insert + F7 to access the Links List menu and the subsequent pages below.
  • Press Insert + F5 to pull up the Forms List Dialogue box in order to verify and review any information you entered in any editable fields.

JAWS Navigational Instructions:

  • To access the Manager Self Service tab from the Home Page, press Insert+ F5 and select the Manager Self Service link. Then press the Enter key two times. The first time Enter key will select the Manager Self Service tab, the second time Enter key will then display the links below the tab.
  • After you login into HRCMS, the focus by default will be on the left hand side of the self-service navigational bar.
  • Under the Self Service tab, eighteen quick links will be displayed. A description of each link is given in the next section.
  • To be able to go to a particular quick link, you can either use the Tab key to navigate through each one, or you can press Insert +F5 to access the Form Field list or Insert +F7 to access the Links List and select the specific link you desire.
    • After pressing Insert +F5, quick links appear in a Links List selection box on the screen such as Favorites Menu,Main Menu, My Page, and My Team. For example, if you wanted to select the Self Service link, press the Down Arrow until you hear Self Service Tab pronounced or press the S key until you hear the same. Press the Insert+F5 shortcut key again to pull up the forms List Dialogue box in order to verify or review any other information you entered in any editable fields.
    • After pressing Insert+F7, all quick links appear in a Links List selection box on the screen such as Timesheet and Home and Mailing Address. For example, if you wanted to select the Timesheet link, press the Down Arrow until you hear Timesheet pronounced or press the T key you hear the same.
  • After you select a particular link, and click enter, the page will be displayed on the right hand side of the Self Service quick links. To have the correct focus on the page, you need to press the H key. This will help you go to the top heading of the page. For example: If you go on Timesheet page, the default focus can be on the Date Required field or the Submit button in some cases. After you hit the H key, the focus will go to the top heading Timesheet.
  • After you are done with transactions on a specific page, and you require access to another link, you need to press Insert+F7 again and to access the quick links list..

Self Service Tab Available Links

  • Emergency Contacts: The Emergency Contacts link directs the user to a page where they can add or update emergency contact information.
  • View W-2/W-2c Forms: The View W-2/W-2c Forms link directs the employee to a page where they can view electronic W-2 and W-2c forms.
  • View Paycheck: The View Paycheck link directs the employee to a page where they can review current and prior paycheck advice(s).
  • Direct Deposit: The Direct Deposit link directs the employee to a page where they can add or update their direct deposit information.
  • Contact Employee SVC Center: The Contact Employee SVC Center link takes the employee to the Employee Self Service Center web page.
  • Home and Mailing Address: The Home and Mailing Address link directs the employee to a page where they can review and update home and mailing addresses.
  • Timesheet: The Timesheet link directs the employee to a page where details for time worked for a day, week, or specific time period are reported.
  • W-2/W-2c Consent: The W-2/W-2c Consent link directs the employee to a page where they can grant or withdraw consent to receive electronic W-2 and W-2c forms.
  • Personal Information Summary: The Personal Information Summary link directs the employee to a page where they can review a summary of their personal information including home/mailing addresses, phone numbers, emergency contacts, email addresses, marital status and ethnic group(s). This information can also be updated.
  • Phone Numbers: The Phone Numbers link directs the employee to a page where they can add or update phone numbers and specify a primary contact phone number.
  • Ethnic Groups: The Ethnic Groups link directs the employee to a page where they can add or update ethnic groups or specify a primary ethnic group.
  • W-4 Tax Information: The W-4 Tax Information link directs the employee to a page where they can review or change W-4 tax information.
  • Talent Profile: The Talent Profile link directs the employee to a page where they can manage professional skills, competencies, and accomplishments in their current employee profile.
  • Manage Delegation: The Manage Delegation link directs a manager/approver to a page where they can delegate authority for self-service transactions and review and revoke delegation requests.
  • Change My Password: The Change My Password link directs the employee to a page where they can change or update their employee self-service log on password.
  • My Personalizations: The My Personalizations link directs the employee to a page where they can personalize specific employee self-service options.
  • My System Profile: The My System Profile link directs the employee to a page where they can set up personal preferences such as email and language preferences.

Manager Self Service Tab Available Links

  • Manage Schedules: The Manage Schedules link directs the user to a page where they can review schedule details.
  • Approve Reported Time: The Approve Reported Time link directs the user to a page where time and task details for a day, week, or specific time period are reported and approved.
  • Manage Exceptions: The Manage Exceptions link directs the user to a page where exceptions in reported time or other system issues are managed for a group of time reporters.
  • Timesheet: The Timesheet link directs the manager to a page where details of employee’s time worked can be reported or modified.
  • Payable Time Summary: The Payable Time Summary link directs the user to a page where a summary of employees’ payable time can be viewed.
  • Payable Time Detail : The Payable Time Detail link directs the user to a page to view details of employees’ payable time.
  • Leave Balances: The Leave Balances link directs the user to a page where the balance of an employees’ accumulated leave and compensatory time can be viewed.
  • Time and Labor Workcenter: The Time and Labor Workcenter link directs the user to a page where the manager/approvers can view and approve any pending Reported and Payable time and various other time reporting information.
  • View Employee Personal Info: The View Employee Personal Info link directs the user to a page where job and personal information for employees can be reviewed.
  • Current Team Profiles: The Current Team Profiles link directs the user to a page where employees current profile information can be viewed.

Employee Self-Service Tip Sheet for JAWS Users

Common Shortcut Keys for Employee Self-Service

Control+I or Alt+A Opens Favorite list
Insert+Down Arrow Reads from the cursor down
Insert+F5 This key combination opens the Select a Form List. Generally the Insert+F5 combination is used to locate a cell in a table where you can enter information. For example, login ID, password, or reported hours.

On the Self Service Time and Attendance Home page, the Insert+F5 displays the following three links: Change My Password link, My Personalizations link, and the My System Profile link.
Insert+F6 This key combination opens the Headings List.
Insert+F7 This key combination opens the Links List.
Note: Once a list is open, use the up and down arrow to find the link you are looking for. If you know the name of the link you may press the first letter in the link’s name. Press the same letter again to cycle through the links that have the same first letter in their name.
Insert+Control+T This key combination opens the Table List.
Alt+D This key combination moves the cursor to the address
Escape This key forces an exit from Form/PC cursor mode.
Control+Home This key combination takes to the top of the page.
Insert+Down Arrow Reads from the line where the cursor is and continues down the page.
Down Arrow Says next line.
Up Arrow Says prior line.
Right Arrow Says next character.
Left Arrow Says prior character.
Control+F Opens JAWS Find dialogue box. Use this function to find a particular word or phrase on the page. Once the box is open, type the word you are searching for, and use the F3 to cycle through similar words on the page.
Alt+Down Arrow This key combination opens a combo box. Once the box is open use the up and down arrow and JAWS will read the different available options.
B Says Next button. Press B again to cycle through any other available buttons on the page.
C Says the Next Combo Box. Press C again to cycle through any other available Combo box on the page.
H Says next heading. Press H again to cycle through any other available headings on the page.
T Says Next Table. Press T again to cycle through any other tables available on the page.

You may favor or use different keys to navigate and complete the timesheet depending on you level of comfort as a JAWS user. These shortcuts were tested using JAWS 13 and apply to Self Service Time and Attendance HTML pages.

Get to the Employee Self-Service Login Page and Save to the Favorite Folder

Step 1. Open your Internet Browser

Step 2. Press Alt+D, this moves the cursor into the address bar and automatically selects the current address.

Step 3. Type the following address in the address bar: mass.gov/masshr and press the Enter key. This displays the MassHR home page.

Step 4. On the MassHR home page Press Control+F, to open the JAWS Find dialogue box.

Step 5. Once the box is open, type the words, enter my time, and press the Enter key. This will select the Enter my Time and Attendance link.

Step 6. Press the Enter key. This opens the Employee Self-Service login page.

Step 6. Once the login page is open, press Control+D. this will open the Add a Favorite dialogue box.

Step 7. Press the Enter key to add the page to your Favorites.

Find the Employee Self-Service Link in the Favorite List

Step 1. Press Control+I or Alt+A, this opens your list of all saved favorite sites

Step 2. Arrow up and down until the Employee Self-Service link is selected and press the Enter key.

Accessing Personal Information Summary

The Personal Information Summary is a quick access page, which will allow employees within Employee Self-Service the ability to quickly review and navigate to update their Personal Information.

Important Reminders:

  • Employees of Agencies that utilize the MassHR Employee Service Center should contact the Employee Service Center with personal information related questions by calling 1-855-4HR-SPPT (1-855-447-7778) or for TTY users: (617) 248-0546.
  • Employees of Agencies that do not use the Employee Service Center should contact their Agency Human Resources or Payroll Department with personal information related questions.

Quick Tips:

  • To learn more about JAWS Table Navigation, press Insert + F1 while in the Table.
  • When navigating a Links List, you may press the HOME key to go to the top of the list, then use the link’s first letter to move to a particular link and press ENTER.
  • You will be able to access and return to the Personal Information Folder Link, through the Insert + F7 to access the Links List menu and the subsequent pages below.
  • Press Insert + F5 to pull up the Forms List Dialogue box in order to verify and review any information you entered in any editable fields.

Personal Information Summary:

Step 1. Log into Employee Self-Service using your User ID (employee id) and password. Press Insert + F5 to pull up the Forms List Dialogue box. Press the letter U to ensure that the User ID field is highlighted (should be first on the list), hit enter to place your cursor in the User ID field. Type your User ID into the field and press Tab to move to the Password Edit field and type in your Password. Press Tab twice to go to the Sign In Button and press ENTER. Note: If you have not been setup as an accessibility user under the My Personalizations – Personalize General Options – “Use accessible layout mode”, please use the following instructions. After typing in your Password, Press Tab three times to access the Enable Accessibility Mode checkbox. Press the Keyboard Spacebar to select the checkbox. Press Shift and Tab twice to go back to the Sign In Button and press ENTER. This displays the Employee Self-Service Home page.

Step 2. Press Insert + F7 to access the Links List and press the letter P until you hear the PERSONAL INFORMATION SUMMARY link and press ENTER. This displays the PERSONAL INFORMATION SUMMARY PAGE. Once within PERSONAL INFORMATION SUMMARY page, you are presented with options in multiple tables.

Step 3. Press the letter T until you hear the Table that you wish to navigate to. Use the UP and DOWN Arrows to navigate within a specific table. The tables you can review and update are the following:

Addresses

Displays the Home and Mailing Addresses for review and allows quick access via the CHANGE HOME/MAILING ADDRESSES BUTTON to update the information present. Please Note: The Home Address is used when the annual W-2 mailings are sent out.

  • In order to update your Addresses, press the letter B until your hear the CHANGE HOME/MAILING ADDRESSES BUTTON and press Enter.

Phone Numbers

Displays the Phone Numbers for review and allows quick access via the CHANGE PHONE NUMBERS BUTTON to update the information present.

  • In order to update your Phone Numbers, press the letter B until your hear the CHANGE PHONE NUMBERS BUTTON and press Enter.

Emergency Contacts

Displays the Emergency Contacts for review and allows quick access via the CHANGE EMERGENCY CONTACTS BUTTON to update the information present.

  • In order to update your Emergency Contacts, press the letter B until your hear the CHANGE EMERGENCY CONTACTS BUTTON and press Enter.

Ethnic Groups

Displays the Ethnic Groups for review and allows quick access via the CHANGE ETHNIC GROUPS BUTTON to update the information present.

  • In order to update your Ethnic Groups, press the letter B until your hear the CHANGE ETHNIC GROUPS BUTTON and press Enter.

Note: For more detailed information on how to edit/change/delete any of the above Personal Information, please refer to the following Job Aids on the Employee Self-Service Online learning and Support Tools Website:

Employee Self-Service: Personal Information Job Aid for JAWS Users (For Home/Mailing, Phone Numbers, and Emergency Contacts)

Employee Self-Service: Ethnic Group Job Aid for JAWS Users (For Ethnic Groups)

The PERSONAL INFORMATION SUMMARY page will also display additional information in tables that are available for review only. You will be unable to update this information within Employee Self Service. In order to update Personal Information that is view only, please contact the MassHR Employee Service Center or your Agency Human Resources or Payroll Department.

Press the letter T until you hear the Email Addresses Table. Use the DOWN Arrow to review the information within the table.

Email Addresses: Displays the present Email Addresses within HR/CMS. Note: This is a separate email address than the Employee Self Service email. To update your Employee Self Service Email, proceed to the My System Profile Link and follow the steps outlined in the Employee Self-Service: Password and Profile Setup Job Aid for JAWS Users.

Press the letter H to quickly navigate until you hear the Marital Status Header. Use the DOWN Arrow to review the information below the Header.

Marital Status: Displays the Martial Status of the Employee. Note: This is not the same status that is used on the W-4/M-4 tax filings.

Press the letter H to quickly navigate again until you hear the Employee Information Header. Use the DOWN Arrow to review the information below the Header.

Employee Information: Contains the following employee information for review only:

 

  • Gender
  • Date of Birth
  • Social Security Number (masked for security reasons)
  • Date Entitled to Medicare
  • Military Status
  • Original Start Date
  • Highest Education Level

Updating Personal Information

All employees will have access within Employee Self-Service that will allow the ability to review, add, update, and/or delete personal information, such as home/mailing addresses, phone numbers, and emergency contacts.

Important Reminders:

  • Employees of Agencies that utilize the MassHR Employee Service Center should contact the Employee Service Center with personal information related questions by calling 1-855-4HR-SPPT (1-855-447-7778) or for TTY users: (617) 248-0546.
  • Employees of Agencies that do not use Employee Service Center should contact their Agency Human Resources or Payroll Department with personal information related questions.

Quick Tips:

  • To learn more about JAWS Table Navigation, press Insert + F1 while in the Table.
  • When navigating a Links List, you may press the HOME key to go to the top of the list, then use the link’s first letter to move to a particular link and press ENTER.
  • You will be able to access and return to the Personal Information Folder Link, through the Insert + F7 to access the Links List menu and the subsequent pages below.
  • Press Insert + F5 to pull up the Forms List Dialogue box in order to verify and review any information you entered in any editable fields.

Personal Information Folder:

The PERSONAL INFORMATION menu will display and allow review and updates to the following information:

  • HOME AND MAILING ADDRESS LINK allows for reviews and updates to your home and mailing addresses
  • PHONE NUMBERS LINK allows employees to add, update, and delete phone numbers. Also, allows employees to designate a primary phone number.
  • EMERGENCY CONTACTS LINK allows employees to add, update, and delete emergency contact information. Also, allows employees to designate a primary emergency contact.

Home and Mailing Address:

Employees can review, add or edit a Home or Mailing Address. The Home Address is printed on an employee’s pay advice and year end form W-2. The Home address is used when the annual W-2 mailings are sent out. Note: Home Address cannot be outside of the United States. Please avoid using a PO Box as the Home Address.

Add Home or Mailing Address:

If there is only one address present (Home OR Mailing), you have the option to add an additional address. The dropdown menu will provide an option of either Home OR Mailing, depending on which is not present.

Add a Home Address:

Step 1. Log into Employee Self-Service using your User ID (employee id) and password. Press Insert + F5 to pull up the Forms List Dialogue box. Press the letter U to ensure that the User ID field is highlighted (should be first on the list), hit enter to place your cursor in the User ID field. Type your User ID into the field and press Tab to move to the Password Edit field and type in your Password. Press Tab twice to go to the Sign In Button and press ENTER. Note: If you have not been setup as an accessibility user under the My Personalizations – Personalize General Options – “Use accessible layout mode”, please use the following instructions. After typing in your Password, Press Tab three times to access the Enable Accessibility Mode checkbox. Press the Keyboard Spacebar to select the checkbox. Press Shift and Tab twice to go back to the Sign In Button and press ENTER. This displays the Employee Self-Service Home page.

Step 2. Press Insert + F5 to pull up the Forms List Dialogue box. Press the letter M to get to the Main Menu then press Enter. Tab to bypass the search menu until you get to the Self Service menu. Using the navigational arrows from Self Service, go to the Personal Information menu then to Home and Mailing Address and press Enter.

Step 3. This displays the Employee Self-Service Home page.Once within HOME AND MAILING ADDRESS page, you are presented with the HOME AND MAILING ADDRESS table. You will have the option to ADD another address, which will add an additional row to the table.

Step 4. Press the letter C to quickly navigate until you hear the ADDRESS TYPE COMBO BOX and press ENTER to put focus on the Combo Box. Press ALT + Down Arrow to open the list box and Down Arrow to select the HOME ADDRESS TYPE option from the COMBO BOX menu. Press TAB to put focus on the ADD BUTTON and press ENTER. You will arrive on the Add Home Address page.

Step 5. Press Insert + F5 to pull up the Forms List Dialogue box. Press the letter A until you hear Address Line 1 and press ENTER to put focus in the Edit Field. From here, you will begin entering the Address Line 1 information. Press Tab to navigate throughout the form to additional options. The additional options for entry are the following:

  • Address Line 2: Enter in your Address Line 2 (Such as an Apartment or Unit number, if applicable)
  • Address Line 3: Enter in your Address Line 3 (Any other additional address information, if applicable)
  • City: Enter the city in which the address is located
  • State: Enter the State in which the address is located in a two-letter format.
  • Postal: Enter in your zip code where address is located
  • County: Enter the county in which the address is located
  • Date Change Will Take Effect: Effective Date of change. Enter in the current date.
  • Save Button: By pressing enter on the Save Button, you will save your address entry.
  • Cancel Button: By pressing enter on the Cancel Button, you will discard your address entry.

Step 6. Please be sure to verify the information you have entered is accurate. To save the information, Press Tab to ensure that focus is on the Save Button and press Enter. You will arrive at the Home Address Confirmation page.

Step 7: Press the letter B to put focus on the OK button to confirm and press Enter to complete the transaction.

Add a Mailing Address:

Step 1. Log into Employee Self-Service using your User ID (employee id) and password. Press Insert + F5 to pull up the Forms List Dialogue box. Press the letter U to ensure that the User ID field is highlighted (should be first on the list), hit enter to place your cursor in the User ID field. Type your User ID into the field and press Tab to move to the Password Edit field and type in your Password. Press Tab twice to go to the Sign In Button and press ENTER. Note: If you have not been setup as an accessibility user under the My Personalizations – Personalize General Options – “Use accessible layout mode”, please use the following instructions. After typing in your Password, Press Tab three times to access the Enable Accessibility Mode checkbox. Press the Keyboard Spacebar to select the checkbox. Press Shift and Tab twice to go back to the Sign In Button and press ENTER. This displays the Employee Self-Service Home page.

Step 2. Press Insert + F5 to pull up the Forms List Dialogue box. Press the letter M to get to the Main Menu then press Enter. Tab to bypass the search menu until you get to the Self Service menu. Using the navigational arrows from Self Service, go to the Personal Information menu then to Home and Mailing Address and press Enter. This displays the HOME AND MAILING ADDRESS PAGE.

Step 3. This displays the Employee Self-Service Home page.Once within HOME AND MAILING ADDRESS page, you are presented with the HOME AND MAILING ADDRESS table. You will have the option to ADD another address, which will add an additional row to the table.

Step 4. Press the letter C to quickly navigate until you hear the ADDRESS TYPE COMBO BOX and press ENTER. Press ALT + Down Arrow to open the list box and Down Arrow to select the HOME ADDRESS TYPE option from the COMBO BOX menu. Press TAB to put focus on the ADD BUTTON and press ENTER. You will arrive on the Add Mailing Address page.

Step 5. Press Insert + F5 to pull up the Forms List Dialogue box. Press the letter A until you hear Address Line 1 and press ENTER to put focus in the Edit Field. From here, you will begin entering the Address Line 1 information. Press Tab to navigate throughout the form to additional options. The additional options for entry are the following:

  • Address Line 2: Enter in your Address Line 2 (Such as an Apartment or Unit number, if applicable)
  • Address Line 3: Enter in your Address Line 3 (Any other additional address information, if applicable)
  • City: Enter the city in which the address is located
  • State: Enter the State in which the address is located in a two-letter format.
  • Postal: Enter in your zip code where address is located
  • County: Enter the county in which the address is located
  • Date Change Will Take Effect: Effective Date of change. Enter in the current date.
  • Save Button: By pressing enter on the Save Button, you will save your address entry.
  • Cancel Button: By pressing enter on the Cancel Button, you will discard your address entry.

Step 6. Please be sure to verify the information you have entered is accurate. To save the information, Press Tab to ensure that focus is on the Save Button and press Enter. You will arrive at the Mailing Address Confirmation page.

Step 7: Press the letter B to put focus on the OK button to confirm and press Enter to complete the transaction.

Edit Home or Mailing Addresses:

If both a Home and Mailing Address are present, you will only have the ability to edit the existing addresses. You will be unable to delete an existing Home or Mailing address.

Edit Home Address:

Step 1. Log into Employee Self-Service using your User ID (employee id) and password. Press Insert + F5 to pull up the Forms List Dialogue box. Press the letter U to ensure that the User ID field is highlighted (should be first on the list), hit enter to place your cursor in the User ID field. Type your User ID into the field and press Tab to move to the Password Edit field and type in your Password. Press Tab twice to go to the Sign In Button and press ENTER. Note: If you have not been setup as an accessibility user under the My Personalizations – Personalize General Options – “Use accessible layout mode”, please use the following instructions. After typing in your Password, Press Tab three times to access the Enable Accessibility Mode checkbox. Press the Keyboard Spacebar to select the checkbox. Press Shift and Tab twice to go back to the Sign In Button and press ENTER. This displays the Employee Self-Service Home page.

Step 2. Press Insert + F5 to pull up the Forms List Dialogue box. Press the letter M to get to the Main Menu then press Enter. Tab to bypass the search menu until you get to the Self Service menu. Using the navigational arrows from Self Service, go to the Personal Information menu then to Home and Mailing Address and press Enter.

Step 3. This displays the HOME AND MAILING ADDRESS PAGE. Once within HOME AND MAILING ADDRESS page, you are presented with the HOME AND MAILING ADDRESS table and you will have the option to EDIT your Home address.

Step 4: Press the letter B to quickly navigate until you hear the HOME EDIT ROW button and press ENTER. You will arrive on the Edit Home Address page.

Step 5. Press Insert + F5 to pull up the Forms List Dialogue box. Press the letter A until you hear Address Line 1 and press ENTER to put focus in the Edit Field. From here, you will begin entering the Address Line 1 information. Press Tab to navigate throughout the form to additional options. The additional options for entry are the following:

  • Address Line 2: Enter in your Address Line 2 (Such as an Apartment or Unit number, if applicable)
  • Address Line 3: Enter in your Address Line 3 (Any other additional address information, if applicable)
  • City: Enter the city in which the address is located
  • State: Enter the State in which the address is located in a two-letter format.
  • Postal: Enter in your zip code where address is located
  • County: Enter the county in which the address is located
  • Date Change Will Take Effect: Effective Date of change. Enter in the current date.
  • Save Button: By pressing enter on the Save Button, you will save your address update.
  • Cancel Button: By pressing enter on the Cancel Button, you will discard your address update.

Step 6. Please be sure to verify the information you have entered is accurate. To save the information, Press Tab to ensure that focus is on the Save Button and press Enter. You will arrive at the Home Address Confirmation page.

Step 7: Press the letter B to put focus on the OK button to confirm and press Enter to complete the transaction.

Edit Mailing Address:

Step 1. Log into Employee Self-Service using your User ID (employee id) and password. Press Insert + F5 to pull up the Forms List Dialogue box. Press the letter U to ensure that the User ID field is highlighted (should be first on the list), hit enter to place your cursor in the User ID field. Type your User ID into the field and press Tab to move to the Password Edit field and type in your Password. Press Tab twice to go to the Sign In Button and press ENTER. Note: If you have not been setup as an accessibility user under the My Personalizations – Personalize General Options – “Use accessible layout mode”, please use the following instructions. After typing in your Password, Press Tab three times to access the Enable Accessibility Mode checkbox. Press the Keyboard Spacebar to select the checkbox. Press Shift and Tab twice to go back to the Sign In Button and press ENTER. This displays the Employee Self-Service Home page.

Step 2. Press Insert + F5 to pull up the Forms List Dialogue box. Press the letter M to get to the Main Menu then press Enter. Tab to bypass the search menu until you get to the Self Service menu. Using the navigational arrows from Self Service, go to the Personal Information menu then to Home and Mailing Address and press Enter.

Step 3. This displays the HOME AND MAILING ADDRESS PAGE. Once within HOME AND MAILING ADDRESS page, you are presented with the HOME AND MAILING ADDRESS table and you will have the option to EDIT your Mailing address.

Step 4. Press the letter B to quickly navigate until you hear the MAILING EDIT ROW button and press ENTER. You will arrive on the Edit Mailing Address page.

Step 5. Press Insert + F5 to pull up the Forms List Dialogue box. Press the letter A until you hear Address Line 1 and press ENTER to put focus in the Edit Field. From here, you will begin entering the Address Line 1 information. Press Tab to navigate throughout the form to additional options. The additional options for entry are the following:

  • Address Line 2: Enter in your Address Line 2 (Such as an Apartment or Unit number, if applicable)
  • Address Line 3: Enter in your Address Line 3 (Any other additional address information, if applicable)
  • City: Enter the city in which the address is located
  • State: Enter the State in which the address is located in a two-letter format.
  • Postal: Enter in your zip code where address is located
  • County: Enter the county in which the address is located
  • Date Change Will Take Effect: Effective Date of change. Enter in the current date.
  • Save Button: By pressing enter on the Save Button, you will save your address update.
  • Cancel Button: By pressing enter on the Cancel Button, you will discard your address update.

Step 6. Please be sure to verify the information you have entered is accurate. To save the information, Press Tab to ensure that focus is on the Save Button and press Enter. You will arrive at the Mailing Address Confirmation page.

Step 7: Press the letter B to put focus on the OK button to confirm and press Enter to complete the transaction.

Phone Numbers:

Employees can review, add, edit, and delete phone numbers. Employees can designate a primary phone number.

Add Phone Number:

Step 1. Log into Employee Self-Service using your User ID (employee id) and password. Press Insert + F5 to pull up the Forms List Dialogue box. Press the letter U to ensure that the User ID field is highlighted (should be first on the list), hit enter to place your cursor in the User ID field. Type your User ID into the field and press Tab to move to the Password Edit field and type in your Password. Press Tab twice to go to the Sign In Button and press ENTER. Note: If you have not been setup as an accessibility user under the My Personalizations – Personalize General Options – “Use accessible layout mode”, please use the following instructions. After typing in your Password, Press Tab three times to access the Enable Accessibility Mode checkbox. Press the Keyboard Spacebar to select the checkbox. Press Shift and Tab twice to go back to the Sign In Button and press ENTER. This displays the Employee Self-Service Home page.

Step 2. Press Insert + F5 to pull up the Forms List Dialogue box. Press the letter M to get to the Main Menu then press Enter. Tab to bypass the search menu until you get to the Self Service menu. Using the navigational arrows from Self Service, go to the Personal Information menu then to Phone Numbers and press Enter.

Step 3. You will arrive at the Phone Numbers Page. Once within PHONE NUMBERS page, you are presented with a table of existing phone numbers. You will have the option to ADD a new phone number.

Step 4. Press Insert + F5 to pull up the Forms List Dialogue box and press A until you hear the ADD A PHONE NUMBER button and press Enter to put focus on the option and press ENTER again to activate.

Step 5. A new row will be added, allowing you to select your Phone Type from a COMBO BOX menu. Press C to quickly navigate until you hear the Phone Type Required Combo Box and press ENTER. Press ALT + Down Arrow to open the Phone Type List Box Options. Up and Down Arrow to hear all options. The phone type options are as follows: Business, Campus, Dormitory, Fax, Home, Main, Mobile, Other, Pager 1, Pager 2, Telex, and Work. Note: You can only have one Phone Type of each of the available options. Example: You may not have two phone numbers with Business listed twice as the Phone Type. Press Enter to select the Phone Type that you wish to add from the COMBO BOX.

Step 6. Press TAB to place the cursor in the TELEPHONE REQUIRED Box. Enter the desired information into the field. Enter a valid value, example: 123-456-7890.

Step 7. Press TAB to place the cursor in the Extension box in order to enter an extension if applicable.

Step 8. Press TAB to place the cursor in the PREFERRED check box. If the phone number is the preferred method of contact, check the PREFERRED check box by pressing the Spacebar. Note: You can only have one preferred phone number.

Please be sure to verify the information you have entered is accurate.

Step 9. To save you Phone Number, press Insert + F5 to pull up the Forms List Dialogue box. Press the letter S until you hear the SAVE Button. Press Enter to place focus on the button and press ENTER again to activate in order to save your entry. You will arrive at the Phone Numbers Save confirmation Page.

Step 10. Press the letter B to put focus on the OK button to confirm and press Enter to complete the transaction.

Edit Phone Number:

Step 1. Log into Employee Self-Service using your User ID (employee id) and password. Press Insert + F5 to pull up the Forms List Dialogue box. Press the letter U to ensure that the User ID field is highlighted (should be first on the list), hit enter to place your cursor in the User ID field. Type your User ID into the field and press Tab to move to the Password Edit field and type in your Password. Press Tab twice to go to the Sign In Button and press ENTER. Note: If you have not been setup as an accessibility user under the My Personalizations – Personalize General Options – “Use accessible layout mode”, please use the following instructions. After typing in your Password, Press Tab three times to access the Enable Accessibility Mode checkbox. Press the Keyboard Spacebar to select the checkbox. Press Shift and Tab twice to go back to the Sign In Button and press ENTER. This displays the Employee Self-Service Home page.

Step 2. Press Insert + F5 to pull up the Forms List Dialogue box. Press the letter M to get to the Main Menu then press Enter. Tab to bypass the search menu until you get to the Self Service menu. Using the navigational arrows from Self Service, go to the Personal Information menu then to Phone Numbers and press Enter.

Step 3. You will arrive at the Phone Numbers Page. Once within PHONE NUMBERS page, you are presented with a table of existing phone numbers. You will have the option to EDIT an existing phone number.

Step 4. Press Insert + F5 to pull up the Forms List Dialogue box and press the letter T until you hear the TELEPHONE REQUIRED ROW edit with the phone number you wish to edit. Press ENTER to put focus on the option. Delete and re-enter the desired information into the field by overwriting the existing value. Enter a valid value, example: 123-456-7890.

Step 5. Press TAB to place the cursor in the Extension box in order to update an extension if applicable. Delete and re-enter the desired information into the field by overwriting the existing value.

Step 6. Press TAB to place the cursor in the PREFERRED check box. If the phone number is now the preferred method of contact, check the PREFERRED check box by pressing the Spacebar. If the phone number is no longer the preferred method of contact, uncheck the PREFERRED check box by pressing the Spacebar. Note: You can only have one preferred phone number.

Please be sure to verify the information you have entered is accurate.

Step 7. To save you Phone Number, press Insert + F5 to pull up the Forms List Dialogue box. Press the letter S until you hear the SAVE Button. Press Enter to place focus on the button and press ENTER again to activate in order to save your entry. You will arrive at the Phone Numbers Save confirmation Page.

Step 8. Press the letter B to put focus on the OK button to confirm and press Enter to complete the transaction.

Delete Phone Number:

Please Note: Before Deleting a Phone Number, if the phone number that you are deleting is listed as PREFERRED, you must select a new preferred number by checking the PREFERRED check box of another phone number. You will be unable to delete a preferred phone number. Once a new PREFERRED phone number is selected, the previous preferred phone number will then become unchecked, allowing for deletion.

Step 1. Log into Employee Self-Service using your User ID (employee id) and password. Press Insert + F5 to pull up the Forms List Dialogue box. Press the letter U to ensure that the User ID field is highlighted (should be first on the list), hit enter to place your cursor in the User ID field. Type your User ID into the field and press Tab to move to the Password Edit field and type in your Password. Press Tab twice to go to the Sign In Button and press ENTER. Note: If you have not been setup as an accessibility user under the My Personalizations – Personalize General Options – “Use accessible layout mode”, please use the following instructions. After typing in your Password, Press Tab three times to access the Enable Accessibility Mode checkbox. Press the Keyboard Spacebar to select the checkbox. Press Shift and Tab twice to go back to the Sign In Button and press ENTER. This displays the Employee Self-Service Home page.

Step 2. Press Insert + F5 to pull up the Forms List Dialogue box. Press the letter M to get to the Main Menu then press Enter. Tab to bypass the search menu until you get to the Self Service menu. Using the navigational arrows from Self Service, go to the Personal Information menu then to Phone Numbers and press Enter.

Step 3. You will arrive at the Phone Numbers Page. Once within PHONE NUMBERS page, you are presented with a table of existing phone numbers. You will have the option to DELETE an existing phone number.

Step 4. Press the letter B to quickly navigate until you hear the DELETE button with the correlating PHONE TYPE, like Home or Business for example that you wish to delete and press ENTER.

Step 5. Press the letter B to quickly navigate until you hear the YES-DELETE button in order to confirm the delete request and press ENTER. If you select YES, you will return to the Phone Numbers page with the phone number being deleted.

Step 6. Press the letter B again to quickly navigate until you hear the NO-DO NOT DELETE button to cancel the delete request and press ENTER. If you select NO, you will return to the Phone Numbers page with no phone number being deleted.

Step 7. Press the letter B to quickly navigate until you hear the Save button once you have completed deleting a phone number and press ENTER. You will arrive at the Phone Number Save Confirmation Page.

Step 8. Press the letter B to quickly navigate to the OK button to confirm and press Enter to complete the transaction.

 

Emergency Contacts

Employees can add, review, edit, and delete emergency contact information. Employees can also designate a primary emergency contact.

Add an Emergency Contact: Same Address and Telephone as the Employee

Step 1. Log into Employee Self-Service using your User ID (employee id) and password. Press Insert + F5 to pull up the Forms List Dialogue box. Press the letter U to ensure that the User ID field is highlighted (should be first on the list), hit enter to place your cursor in the User ID field. Type your User ID into the field and press Tab to move to the Password Edit field and type in your Password. Press Tab twice to go to the Sign In Button and press ENTER. Note: If you have not been setup as an accessibility user under the My Personalizations – Personalize General Options – “Use accessible layout mode”, please use the following instructions. After typing in your Password, Press Tab three times to access the Enable Accessibility Mode checkbox. Press the Keyboard Spacebar to select the checkbox. Press Shift and Tab twice to go back to the Sign In Button and press ENTER. This displays the Employee Self-Service Home page.

Step 2. Press Insert + F5 to pull up the Forms List Dialogue box. Press the letter M to get to the Main Menu then press Enter. Tab to bypass the search menu until you get to the Self Service menu. Using the navigational arrows from Self Service, go to the Personal Information menu then to Emergency Contacts and press Enter.

Step 3. You will arrive at the EMERGENCY CONTACTS page. Once within EMERGENCY CONTACTS page, you are presented with a table of existing contacts. You will have the option to add a new emergency contact.

Step 4. Press the letter B to quickly navigate until you hear the ADD AN EMERGENCY CONTACT Button and press ENTER. You will arrive at the to the Emergency Contact Detail Edit page.

Step 5. Press Insert + F5 to pull up the Forms List Dialogue box and press C to select the CONTACT NAME EDIT BOX and press Enter. Enter the desired information into the EDIT BOX REQUIRED CONTACT NAME field. Enter a valid value. Example: John Doe.

Step 6. Press Tab to place your cursor into the RELATIONSHIP TO EMPLOYEE COMBO BOX menu. Press ALT + Down Arrow to open the RELATIONSHIP TO EMPLOYEE List Box Options. Up and Down Arrow to hear all options. The relationship options are as follows: Adult Child, Child, Domestic Partner Adult, Domestic Partner Child, Employee, Estate, Ex-Domestic Partner, Ex-Spouse, Foster Child, Friend, Grand Parent, Grandchild, In-Law, Neighbor, Other, Other Child, Other Relative, Parent, Parent In-Law, Recognized Child, Roommate, Self, Sibling, Spouse, Step Parent, and Stepchild. Once you hear the Relationship to Employee that you wish to add, press Tab.

Step 7. Your focus is now placed on the ADDRESS AND TELEPHONE Contact has the same address as the employee checkbox. Press the Spacebar to check the Check box. This will cause the page to update and then proceed with pressing Tab.

Step 8. Your focus is then placed on the ADDRESS AND TELEPHONE Contact has the same telephone number as the employee checkbox. Press the Spacebar to check the Check box. This will cause the page to update and then proceed with pressing Tab.

Step 9. Your focus is then placed on the ADDRESS AND TELEPHONE ADDRESS TYPE COMBO BOX. Proceed with ALT + Down Arrow to open the COMBO BOX. Select from the COMBO BOX menu the address type that is the same as the employee. Press Enter and this will cause the page to update and then proceed with pressing Tab. Note: The selection cannot be left blank.

Step 10. Your focus is then placed on the ADDRESS AND TELEPHONE TELEPHONE TYPE COMBO BOX. Proceed with ALT + Down Arrow to open the COMBO BOX. Select from the COMBO BOX menu the telephone type that is the same as the employee and press ESC. This will cause the page to update. Note: The selection cannot be left blank.

Please Note: If the emergency contact has additional phone numbers, proceed to Step 12. If there are no additional phone numbers to add, proceed to Step 15.

Step 11. Press Insert + F5 to pull up the Forms List Dialogue box. Press the letter A until you hear the ADD A PHONE NUMBER button and press ENTER to put focus on the button and press ENTER again to activate. A new row will be added, allowing you to select your Phone Type from a COMBO BOX menu.

Step 12. Press the letter C to quickly navigate until you hear the Phone Type Required Combo Box and press ENTER. Press ALT + Down Arrow to open the Phone Type List Box Options. Up and Down Arrow to hear all options. The phone type options are as follows: Business, Campus, Dormitory, Fax, Home, Main, Mobile, Other, Pager 1, Pager 2, Telex, and Work. Select the Phone Type that you wish to add from the Phone Type COMBO BOX and press Tab.

Step 13. While in the PHONE NUMBER Box, enter the desired information into the field. Enter a valid value, example: 123-456-7890.

Please note: If you need to add additional Phone Numbers, repeat Steps 12 through 14. This will add a new row below the existing Additional Phone Numbers. Ensure that you navigate to the blank Phone Type Combo Box. Please be sure to verify the information you have entered is accurate.

Step 14. To save the Emergency contact information, press Insert + F5 to pull up the Forms List Dialogue box. Press the letter S until you hear the SAVE Button. Press Enter to place focus on the button and press ENTER again to activate in order to save your entry. You will arrive at the Emergency Contacts Save confirmation Page.

Step 15. Press the letter B to put focus on the OK button to confirm and press Enter to complete the transaction.

Add Emergency Contact: Different Address and Telephone as the Employee

Step 1. Log into Employee Self-Service using your User ID (employee id) and password. Press Insert + F5 to pull up the Forms List Dialogue box. Press the letter U to ensure that the User ID field is highlighted (should be first on the list), hit enter to place your cursor in the User ID field. Type your User ID into the field and press Tab to move to the Password Edit field and type in your Password. Press Tab twice to go to the Sign In Button and press ENTER. Note: If you have not been setup as an accessibility user under the My Personalizations – Personalize General Options – “Use accessible layout mode”, please use the following instructions. After typing in your Password, Press Tab three times to access the Enable Accessibility Mode checkbox. Press the Keyboard Spacebar to select the checkbox. Press Shift and Tab twice to go back to the Sign In Button and press ENTER. This displays the Employee Self-Service Home page.

Step 2. Press Insert + F5 to pull up the Forms List Dialogue box. Press the letter M to get to the Main Menu then press Enter. Tab to bypass the search menu until you get to the Self Service menu. Using the navigational arrows from Self Service, go to the Personal Information menu then to Emergency Contacts and press Enter.

Step 3. You will arrive at the EMERGENCY CONTACTS page. Once within EMERGENCY CONTACTS page, you are presented with a table of existing contacts. You will have the option to add a new emergency contact.

Step 4. Press the letter B to quickly navigate until you hear the ADD AN EMERGENCY CONTACT Button and press ENTER. You will arrive at the to the Emergency Contact Detail Edit page.

Step 5. Press Insert + F5 to pull up the Forms List Dialogue box and press C to select the CONTACT NAME EDIT BOX and press Enter. Enter the desired information into the EDIT BOX REQUIRED CONTACT NAME field. Enter a valid value. Example: John Doe.

Step 6. Press Tab to place your cursor into the RELATIONSHIP TO EMPLOYEE COMBO BOX menu. Press ALT + Down Arrow to open the RELATIONSHIP TO EMPLOYEE List Box Options. Up and Down Arrow to hear all options. The relationship options are as follows: Adult Child, Child, Domestic Partner Adult, Domestic Partner Child, Employee, Estate, Ex-Domestic Partner, Ex-Spouse, Foster Child, Friend, Grand Parent, Grandchild, In-Law, Neighbor, Other, Other Child, Other Relative, Parent, Parent In-Law, Recognized Child, Roommate, Self, Sibling, Spouse, Step Parent, and Stepchild. Once you hear the Relationship to Employee that you wish to add, press ENTER.

NOTE: If the Emergency Contact resides in the United States, skip Step 8 and proceed to Step 9.

Step 7. Press Insert + F7 to access the Links List and press the letter C until you hear the CHANGE COUNTRY link and press ENTER. A Look Up Country Page Displays. Press Insert + F7 to access the Links List in order to Up Arrow and Down Arrow to search through the countries available. Press ENTER on the desired country.

Step 8: Press Insert + F7 to access the Links List and press the letter E until you hear the EDIT ADDRESS Link and press ENTER. This displays the EDIT Address Page.

Step 9. Press Insert + F5 to pull up the Forms List Dialogue box. Press the letter A until you hear Address Line 1 and press ENTER to put focus in the Edit Field. From here you will begin entering the Address Line 1 information. Press Tab to navigate throughout the form to additional options. The additional options for entry are the following:

  • Address Line 2: Enter in the Address Line 2 (Such as an Apartment or Unit number, if applicable)
  • Address Line 3: Enter in the Address Line 3 (Any other additional address information, if applicable)
  • City: Enter the city in which the address is located
  • State: Enter the State in which the address is located in a two-letter format.
  • Postal: Enter in your zip code where address is located
  • County: Enter the county in which the address is located
  • Ok Link: By pressing enter on the Ok Link, you will save the address entry.
  • Cancel Link: By pressing enter on the Cancel Link, you will discard the address entry.

Step 10. Please be sure to verify the information you have entered is accurate. To save the information, ensure that focus is on the OK Link and press Enter. You will return to the Emergency Contact Detail Edit page.

Step 11. Press Insert + F5 to pull up the Forms List Dialogue box. Press the letter C until you hear the CONTACT TELEPHONE EDIT box field and press ENTER. Type in the desired information into the field. Enter a valid value, example 123-456-7890.

Please Note: If the emergency contact has additional phone numbers, proceed to Step 13. If there are no additional phone numbers to add, proceed to Step 16.

Step 12. Press Insert + F5 to pull up the Forms List Dialogue box. Press the letter A until you hear the ADD A PHONE NUMBER button and press ENTER to put focus on the button and press ENTER again to activate. A new row will be added, allowing you to select your Phone Type from a COMBO BOX menu.

Step 13. Press the letter C to quickly navigate until you hear the Phone Type Required Combo Box and press ENTER. Press ALT + Down Arrow to open the Phone Type List Box Options. Up and Down Arrow to hear all options. The phone type options are as follows: Business, Campus, Dormitory, Fax, Home, Main, Mobile, Other, Pager 1, Pager 2, Telex, and Work. Select the Phone Type that you wish to add from the Phone Type COMBO BOX and press Tab.

Step 14. While in the PHONE NUMBER Box, enter the desired information into the field. Enter a valid value, example: 123-456-7890.

Please note: If you need to add additional Phone Numbers, repeat Steps 13 through 15. This will add a new row below the existing Additional Phone Numbers. Ensure that you navigate to the blank Phone Type Combo Box. Please be sure to verify the information you have entered is accurate.

Step 15. To save the Emergency contact information, press Insert + F5 to pull up the Forms List Dialogue box. Press the letter S until you hear the SAVE Button. Press Enter to place focus on the button and press ENTER again to activate in order to save your entry. You will arrive at the Emergency Contacts Save confirmation Page.

Step 16. Press the letter B to put focus on the OK button to confirm and press Enter to complete the transaction.

Add an Emergency Contact: Same Address but different Telephone as the Employee

Step 1. Log into Employee Self-Service using your User ID (employee id) and password. Press Insert + F5 to pull up the Forms List Dialogue box. Press the letter U to ensure that the User ID field is highlighted (should be first on the list), hit enter to place your cursor in the User ID field. Type your User ID into the field and press Tab to move to the Password Edit field and type in your Password. Press Tab twice to go to the Sign In Button and press ENTER. Note: If you have not been setup as an accessibility user under the My Personalizations – Personalize General Options – “Use accessible layout mode”, please use the following instructions. After typing in your Password, Press Tab three times to access the Enable Accessibility Mode checkbox. Press the Keyboard Spacebar to select the checkbox. Press Shift and Tab twice to go back to the Sign In Button and press ENTER. This displays the Employee Self-Service Home page.

Step 2. Press Insert + F5 to pull up the Forms List Dialogue box. Press the letter M to get to the Main Menu then press Enter. Tab to bypass the search menu until you get to the Self Service menu. Using the navigational arrows from Self Service, go to the Personal Information menu then to Emergency Contacts and press Enter..

Step 3. You will arrive at the EMERGENCY CONTACTS page. Once within EMERGENCY CONTACTS page, you are presented with a table of existing contacts. You will have the option to add a new emergency contact.

Step 4. Press the letter B to quickly navigate until you hear the ADD AN EMERGENCY CONTACT Button and press ENTER. You will arrive at the to the Emergency Contact Detail Edit page.

Step 5. Press Insert + F5 to pull up the Forms List Dialogue box and press C to select the CONTACT NAME EDIT BOX and press Enter. Enter the desired information into the EDIT BOX REQUIRED CONTACT NAME field. Enter a valid value. Example: John Doe.

Step 6. Press Tab to place your cursor into the RELATIONSHIP TO EMPLOYEE COMBO BOX menu. Press ALT + Down Arrow to open the RELATIONSHIP TO EMPLOYEE List Box Options. Up and Down Arrow to hear all options. The relationship options are as follows: Adult Child, Child, Domestic Partner Adult, Domestic Partner Child, Employee, Estate, Ex-Domestic Partner, Ex-Spouse, Foster Child, Friend, Grand Parent, Grandchild, In-Law, Neighbor, Other, Other Child, Other Relative, Parent, Parent In-Law, Recognized Child, Roommate, Self, Sibling, Spouse, Step Parent, and Stepchild. Once you hear the Relationship to Employee that you wish to add, press Tab.

Step 7. Your focus is now placed on the ADDRESS AND TELEPHONE Contact has the same address as the employee checkbox. Press the Spacebar to check the Check box. This will cause the page to update.

Step 8. Press the letter C to quickly navigate until you hear the ADDRESS AND TELEPHONE ADDRESS TYPE COMBO BOX. Proceed with ALT + Down Arrow to open the COMBO BOX. Select from the COMBO BOX menu the address type that is the same as the employee. Press Enter and this will cause the page to update and then proceed with pressing Tab. Note: The selection cannot be left blank.

Step 9. Press Insert + F5 to pull up the Forms List Dialogue box. Press the letter C until you hear the CONTACT TELEPHONE EDIT box field and press ENTER. Type in the desired information into the field. Enter a valid value, example 123-456-7890.

Please Note: If the emergency contact has additional phone numbers, proceed to Step 11. If there are no additional phone numbers to add, proceed to Step 14.

Step 10. Press Insert + F5 to pull up the Forms List Dialogue box. Press the letter A until you hear the ADD A PHONE NUMBER button and press ENTER to put focus on the button and press ENTER again to activate. A new row will be added, allowing you to select your Phone Type from a COMBO BOX menu.

Step 11. Press the letter C to quickly navigate until you hear the Phone Type Required Combo Box and press ENTER. Press ALT + Down Arrow to open the Phone Type List Box Options. Up and Down Arrow to hear all options. The phone type options are as follows: Business, Campus, Dormitory, Fax, Home, Main, Mobile, Other, Pager 1, Pager 2, Telex, and Work. Select the Phone Type that you wish to add from the Phone Type COMBO BOX and press Tab.

Step 12. While in the PHONE NUMBER Box, enter the desired information into the field. Enter a valid value, example: 123-456-7890.

Please note: If you need to add additional Phone Numbers, repeat Steps 11 through 13. This will add a new row below the existing Additional Phone Numbers. Ensure that you navigate to the blank Phone Type Combo Box. Please be sure to verify the information you have entered is accurate.

Step 13. To save the Emergency contact information, press Insert + F5 to pull up the Forms List Dialogue box. Press the letter S until you hear the SAVE Button. Press Enter to place focus on the button and press ENTER again to activate in order to save your entry. You will arrive at the Emergency Contacts Save confirmation Page.

Step 14. Press the letter B to put focus on the OK button to confirm and press Enter to complete the transaction.

Review an Emergency Contact:

Step 1. Log into Employee Self-Service using your User ID (employee id) and password. Press Insert + F5 to pull up the Forms List Dialogue box. Press the letter U to ensure that the User ID field is highlighted (should be first on the list), hit enter to place your cursor in the User ID field. Type your User ID into the field and press Tab to move to the Password Edit field and type in your Password. Press Tab twice to go to the Sign In Button and press ENTER. Note: If you have not been setup as an accessibility user under the My Personalizations – Personalize General Options – “Use accessible layout mode”, please use the following instructions. After typing in your Password, Press Tab three times to access the Enable Accessibility Mode checkbox. Press the Keyboard Spacebar to select the checkbox. Press Shift and Tab twice to go back to the Sign In Button and press ENTER. This displays the Employee Self-Service Home page.

Step 2. Press Insert + F5 to pull up the Forms List Dialogue box. Press the letter M to get to the Main Menu then press Enter. Tab to bypass the search menu until you get to the Self Service menu. Using the navigational arrows from Self Service, go to the Personal Information menu then to Emergency Contacts and press Enter.

Step 3. You will arrive at the EMERGENCY CONTACTS page. Once within EMERGENCY CONTACTS page, you are presented with a table of existing contacts. You will have the option to review an existing emergency contact.

Step 4: Press Insert + F7 to access the Link List and select the contact NAME LINK you wish to review by using the first letter of the contact’s first name to find them and press ENTER. You will arrive at the Emergency Contact VIEW Detail page. On the Emergency Contact VIEW Detail page, you will be able to review the Contact Name, Relationship to the Employee, Address, and Telephone numbers of the emergency contact selected by using the Up Arrow and Down Arrow.

Step 5. To go back to the Emergency Contacts page, press Insert + F7 to access the Links List and press R until you hear the RETURN TO EMERGENCY CONTACTS link and press ENTER.

Edit an Emergency Contact: Update to the same Address and Telephone as the Employee

Step 1. Log into Employee Self-Service using your User ID (employee id) and password. Press Insert + F5 to pull up the Forms List Dialogue box. Press the letter U to ensure that the User ID field is highlighted (should be first on the list), hit enter to place your cursor in the User ID field. Type your User ID into the field and press Tab to move to the Password Edit field and type in your Password. Press Tab twice to go to the Sign In Button and press ENTER. Note: If you have not been setup as an accessibility user under the My Personalizations – Personalize General Options – “Use accessible layout mode”, please use the following instructions. After typing in your Password, Press Tab three times to access the Enable Accessibility Mode checkbox. Press the Keyboard Spacebar to select the checkbox. Press Shift and Tab twice to go back to the Sign In Button and press ENTER. This displays the Employee Self-Service Home page.

Step 2. Press Insert + F5 to pull up the Forms List Dialogue box. Press the letter M to get to the Main Menu then press Enter. Tab to bypass the search menu until you get to the Self Service menu. Using the navigational arrows from Self Service, go to the Personal Information menu then to Emergency Contacts and press Enter.

Step 3. You will arrive at the EMERGENCY CONTACTS page. Once within EMERGENCY CONTACTS page, you are presented with a table of existing contacts. You will have the option to edit an existing emergency contact.

Step 4. Press the letter B to quickly navigate until you hear the EDIT button with the correlating RELATIONSHIP TYPE, like Parent or Spouse for example, listed of the emergency contact you wish to edit and press ENTER. You will arrive at the to the Emergency Contact Detail Edit page.

Step 5. If you need to make changes to the Contact Name, press Insert + F5 to pull up the Forms List Dialogue box and press C to select the CONTACT NAME EDIT BOX and press Enter. Enter the desired information into the EDIT BOX REQUIRED CONTACT NAME field. Enter a valid value. Example: John Doe.

Step 6. If you need to make changes to the Relationship To Employee, press Tab to place your cursor into the RELATIONSHIP TO EMPLOYEE COMBO BOX menu. Press ALT + Down Arrow to open the RELATIONSHIP TO EMPLOYEE List Box Options. Up and Down Arrow to hear all options. The relationship options are as follows: Adult Child, Child, Domestic Partner Adult, Domestic Partner Child, Employee, Estate, Ex-Domestic Partner, Ex-Spouse, Foster Child, Friend, Grand Parent, Grandchild, In-Law, Neighbor, Other, Other Child, Other Relative, Parent, Parent In-Law, Recognized Child, Roommate, Self, Sibling, Spouse, Step Parent, and Stepchild. Once you hear the Relationship to Employee that you wish to add, press Tab.

Step 7. Your focus is now placed on the ADDRESS AND TELEPHONE Contact has the same address as the employee checkbox. Press the Spacebar to check the Check box if the contact now has the same address as the employee. This will cause the page to update and then proceed with pressing Tab.

Step 8. Your focus is then placed on the ADDRESS AND TELEPHONE Contact has the same telephone number as the employee checkbox. Press the Spacebar to check the Check box if the contact now has the same telephone as the employee. This will cause the page to update and then proceed with pressing Tab.

Step 9. Your focus is then placed on the ADDRESS AND TELEPHONE ADDRESS TYPE COMBO BOX. Proceed with ALT + Down Arrow to open the COMBO BOX. Select from the COMBO BOX menu the address type that is the same as the employee. Press Enter and this will cause the page to update and then proceed with pressing Tab. Note: The selection cannot be left blank.

Step 10. Your focus is then placed on the ADDRESS AND TELEPHONE TELEPHONE TYPE COMBO BOX. Proceed with ALT + Down Arrow to open the COMBO BOX. Select from the COMBO BOX menu the telephone type that is the same as the employee and press ESC. This will cause the page to update. Note: The selection cannot be left blank.

Please Note: If the emergency contact has additional phone numbers, proceed to Step 12. If there are no additional phone numbers to add, proceed to Step 15.

Step 11. Press Insert + F5 to pull up the Forms List Dialogue box. Press the letter A until you hear the ADD A PHONE NUMBER button and press ENTER to put focus on the button and press ENTER again to activate. A new row will be added, allowing you to select your Phone Type from a COMBO BOX menu.

Step 12. Press the letter C to quickly navigate until you hear the Phone Type Required Combo Box and press ENTER. Press ALT + Down Arrow to open the Phone Type List Box Options. Up and Down Arrow to hear all options. The phone type options are as follows: Business, Campus, Dormitory, Fax, Home, Main, Mobile, Other, Pager 1, Pager 2, Telex, and Work. Select the Phone Type that you wish to add from the Phone Type COMBO BOX and press Tab.

Step 13. While in the PHONE NUMBER Box, enter the desired information into the field. Enter a valid value, example: 123-456-7890.

Please note: If you need to add additional Phone Numbers, repeat Steps 12 through 14. This will add a new row below the existing Additional Phone Numbers. Ensure that you navigate to the blank Phone Type Combo Box. Please be sure to verify the information you have entered is accurate.

Step 14. To save the Emergency contact information, press Insert + F5 to pull up the Forms List Dialogue box. Press the letter S until you hear the SAVE Button. Press Enter to place focus on the button and press ENTER again to activate in order to save your entry. You will arrive at the Emergency Contacts Save confirmation Page.

Step 15. Press the letter B to put focus on the OK button to confirm and press Enter to complete the transaction.

Edit an Emergency Contact: Update to a different Address and Telephone as the Employee

Step 1. Log into Employee Self-Service using your User ID (employee id) and password. Press Insert + F5 to pull up the Forms List Dialogue box. Press the letter U to ensure that the User ID field is highlighted (should be first on the list), hit enter to place your cursor in the User ID field. Type your User ID into the field and press Tab to move to the Password Edit field and type in your Password. Press Tab twice to go to the Sign In Button and press ENTER. Note: If you have not been setup as an accessibility user under the My Personalizations – Personalize General Options – “Use accessible layout mode”, please use the following instructions. After typing in your Password, Press Tab three times to access the Enable Accessibility Mode checkbox. Press the Keyboard Spacebar to select the checkbox. Press Shift and Tab twice to go back to the Sign In Button and press ENTER. This displays the Employee Self-Service Home page.

Step 2. Press Insert + F5 to pull up the Forms List Dialogue box. Press the letter M to get to the Main Menu then press Enter. Tab to bypass the search menu until you get to the Self Service menu. Using the navigational arrows from Self Service, go to the Personal Information menu then to Emergency Contacts and press Enter.

Step 3. You will arrive at the EMERGENCY CONTACTS page. Once within EMERGENCY CONTACTS page, you are presented with a table of existing contacts. You will have the option to edit an existing emergency contact.

Step 4. Press the letter B to quickly navigate until you hear the EDIT button with the correlating RELATIONSHIP TYPE, like Child or Spouse for example, listed of the emergency contact you wish to edit and press ENTER. You will arrive at the to the Emergency Contact Detail Edit page.

Step 5. If you need to make changes to the Contact Name, press Insert + F5 to pull up the Forms List Dialogue box and press C to select the CONTACT NAME EDIT BOX and press Enter. Enter the desired information into the EDIT BOX REQUIRED CONTACT NAME field. Enter a valid value. Example: John Doe.

Step 6. If you need to make changes to the Relationship To Employee, press Tab to place your cursor into the RELATIONSHIP TO EMPLOYEE COMBO BOX menu. Press ALT + Down Arrow to open the RELATIONSHIP TO EMPLOYEE List Box Options. Up and Down Arrow to hear all options. The relationship options are as follows: Adult Child, Child, Domestic Partner Adult, Domestic Partner Child, Employee, Estate, Ex-Domestic Partner, Ex-Spouse, Foster Child, Friend, Grand Parent, Grandchild, In-Law, Neighbor, Other, Other Child, Other Relative, Parent, Parent In-Law, Recognized Child, Roommate, Self, Sibling, Spouse, Step Parent, and Stepchild. Once you hear the Relationship to Employee that you wish to add, press Tab.

Step 7. Your focus is now placed on the ADDRESS AND TELEPHONE Contact has the same address as the employee checkbox. Press the Spacebar to uncheck the Check box if the contact now has a different address than the employee. This will cause the page to update and then proceed with pressing Tab.

Step 8. Your focus is then placed on the ADDRESS AND TELEPHONE Contact has the same telephone number as the employee checkbox. Press the Spacebar to uncheck the Check box if the contact now has a different telephone than the employee. This will cause the page to update and then proceed with pressing Tab.

NOTE: If the Emergency Contact resides in the United States, skip Step 10 and proceed to Step 11.

Step 9. Press Insert + F7 to access the Links List and press the letter C until you hear the CHANGE COUNTRY link and press ENTER. A Look Up Country Page Displays. Press Insert + F7 to access the Links List in order to Up Arrow and Down Arrow to search through the countries available. Press ENTER on the desired country.

Step 10: : Press Insert + F7 to access the Links List and press the letter E until you hear the EDIT ADDRESS Link and press ENTER. This displays the EDIT Address Page.

Step 11. Press Insert + F5 to pull up the Forms List Dialogue box. Press the letter A until you hear Address Line 1 and press ENTER to put focus in the Edit Field. From here you will begin entering the Address Line 1 information. Press Tab to navigate throughout the form to additional options. The additional options for entry are the following:

  • Address Line 2: Enter in the Address Line 2 (Such as an Apartment or Unit number, if applicable)
  • Address Line 3: Enter in the Address Line 3 (Any other additional address information, if applicable)
  • City: Enter the city in which the address is located
  • State: Enter the State in which the address is located in a two-letter format.
  • Postal: Enter in your zip code where address is located
  • County: Enter the county in which the address is located
  • Ok Link: By pressing enter on the Ok Link, you will save the address entry.
  • Cancel Link: By pressing enter on the Cancel Link, you will discard the address entry.

Step 12. Please be sure to verify the information you have entered is accurate. To save the information, ensure that focus is on the OK Link and press Enter. You will return to the Emergency Contact Detail Edit page.

Step 13. Press Insert + F5 to pull up the Forms List Dialogue box. Press the letter C until you hear the CONTACT TELEPHONE EDIT box field and press ENTER. Type in the desired information into the field. Enter a valid value, example 123-456-7890.

Please Note: If the emergency contact has additional phone numbers, proceed to Step 15. If there are no additional phone numbers to add, proceed to Step 18.

Step 14. Press Insert + F5 to pull up the Forms List Dialogue box. Press the letter A until you hear the ADD A PHONE NUMBER button and press ENTER to put focus on the button and press ENTER again to activate. A new row will be added, allowing you to select your Phone Type from a COMBO BOX menu.

Step 15. Press the letter C to quickly navigate until you hear the Phone Type Required Combo Box and press ENTER. Press ALT + Down Arrow to open the Phone Type List Box Options. Up and Down Arrow to hear all options. The phone type options are as follows: Business, Campus, Dormitory, Fax, Home, Main, Mobile, Other, Pager 1, Pager 2, Telex, and Work. Select the Phone Type that you wish to add from the Phone Type COMBO BOX and press Tab.

Step 16. While in the PHONE NUMBER Box, enter the desired information into the field. Enter a valid value, example: 123-456-7890.

Please note: If you need to add additional Phone Numbers, repeat Steps 15 through 17. This will add a new row below the existing Additional Phone Numbers. Ensure that you navigate to the blank Phone Type Combo Box. Please be sure to verify the information you have entered is accurate.

Step 17. To save the Emergency contact information, press Insert + F5 to pull up the Forms List Dialogue box. Press the letter S until you hear the SAVE Button. Press Enter to place focus on the button and press ENTER again to activate in order to save your entry. You will arrive at the Emergency Contacts Save confirmation Page.

Step 18. Press the letter B to put focus on the OK button to confirm and press Enter to complete the transaction.

Edit an Emergency Contact: Update to same Address but different Telephone as the Employee

Step 1. Log into Employee Self-Service using your User ID (employee id) and password. Press Insert + F5 to pull up the Forms List Dialogue box. Press the letter U to ensure that the User ID field is highlighted (should be first on the list), hit enter to place your cursor in the User ID field. Type your User ID into the field and press Tab to move to the Password Edit field and type in your Password. Press Tab twice to go to the Sign In Button and press ENTER. Note: If you have not been setup as an accessibility user under the My Personalizations – Personalize General Options – “Use accessible layout mode”, please use the following instructions. After typing in your Password, Press Tab three times to access the Enable Accessibility Mode checkbox. Press the Keyboard Spacebar to select the checkbox. Press Shift and Tab twice to go back to the Sign In Button and press ENTER. This displays the Employee Self-Service Home page.

Step 2. Press Insert + F5 to pull up the Forms List Dialogue box. Press the letter M to get to the Main Menu then press Enter. Tab to bypass the search menu until you get to the Self Service menu. Using the navigational arrows from Self Service, go to the Personal Information menu then to Emergency Contacts and press Enter.

Step 3. You will arrive at the EMERGENCY CONTACTS page. Once within EMERGENCY CONTACTS page, you are presented with a table of existing contacts. You will have the option to edit an existing emergency contact.

Step 4. Press the letter B to quickly navigate until you hear the EDIT button with the correlating RELATIONSHIP TYPE, like Parent or Domestic Partner for example, listed of the emergency contact you wish to edit and press ENTER. You will arrive at the to the Emergency Contact Detail Edit page.

Step 5. If you need to make changes to the Contact Name, press Insert + F5 to pull up the Forms List Dialogue box and press C to select the CONTACT NAME EDIT BOX and press Enter. Enter the desired information into the EDIT BOX REQUIRED CONTACT NAME field. Enter a valid value. Example: John Doe.

Step 6. If you need to make changes to the Relationship To Employee, press Tab to place your cursor into the RELATIONSHIP TO EMPLOYEE COMBO BOX menu. Press ALT + Down Arrow to open the RELATIONSHIP TO EMPLOYEE List Box Options. Up and Down Arrow to hear all options. The relationship options are as follows: Adult Child, Child, Domestic Partner Adult, Domestic Partner Child, Employee, Estate, Ex-Domestic Partner, Ex-Spouse, Foster Child, Friend, Grand Parent, Grandchild, In-Law, Neighbor, Other, Other Child, Other Relative, Parent, Parent In-Law, Recognized Child, Roommate, Self, Sibling, Spouse, Step Parent, and Stepchild. Once you hear the Relationship to Employee that you wish to add, press Tab.

Step 7. Your focus is now placed on the ADDRESS AND TELEPHONE Contact has the same address as the employeecheckbox. Press the Spacebar to check the Check box if the contact now has the same address as the employee. This will cause the page to update.

Step 8. Press the letter C to quickly navigate until you hear the ADDRESS AND TELEPHONE ADDRESS TYPE COMBO BOX. Proceed with ALT + Down Arrow to open the COMBO BOX. Select from the COMBO BOX menu the address type that is the same as the employee. Press Enter and this will cause the page to update and then proceed with pressing Tab. NOTE: The selection cannot be left blank.

Step 9. Press Insert + F5 to pull up the Forms List Dialogue box. Press the letter C until you hear the CONTACT TELEPHONE EDIT box field and press ENTER. Type in the desired information into the field. Enter a valid value, example 123-456-7890.

NOTE: If the emergency contact has additional phone numbers, proceed to Step 11. If there are no additional phone numbers to add, proceed to Step 14.

Step 10. Press Insert + F5 to pull up the Forms List Dialogue box. Press the letter A until you hear the ADD A PHONE NUMBER button and press ENTER to put focus on the button and press ENTER again to activate. A new row will be added, allowing you to select your Phone Type from a COMBO BOX menu.

Step 11. Press the letter C to quickly navigate until you hear the Phone Type Required Combo Box and press ENTER. Press ALT + Down Arrow to open the Phone Type List Box Options. Up and Down Arrow to hear all options. The phone type options are as follows: Business, Campus, Dormitory, Fax, Home, Main, Mobile, Other, Pager 1, Pager 2, Telex, and Work. Select the Phone Type that you wish to add from the Phone Type COMBO BOX and press Tab.

Step 12. While in the PHONE NUMBER Box, enter the desired information into the field. Enter a valid value, example: 123-456-7890.

NOTE: If you need to add additional Phone Numbers, repeat Steps 11 through 13. This will add a new row below the existing Additional Phone Numbers. Ensure that you navigate to the blank Phone Type Combo Box. Please be sure to verify the information you have entered is accurate.

Step 13. To save the Emergency contact information, press Insert + F5 to pull up the Forms List Dialogue box. Press the letter S until you hear the SAVE Button. Press Enter to place focus on the button and press ENTER again to activate in order to save your entry. You will arrive at the Emergency Contacts Save confirmation Page.

Step 14. Press the letter B to put focus on the OK button to confirm and press Enter to complete the transaction.

Change the Primary Contact:

If there is only one emergency contact, they will default to the Primary Contact. You must add another emergency contact in order to change the primary contact.

Step 1. Log into Employee Self-Service using your User ID (employee id) and password. Press Insert + F5 to pull up the Forms List Dialogue box. Press the letter U to ensure that the User ID field is highlighted (should be first on the list), hit enter to place your cursor in the User ID field. Type your User ID into the field and press Tab to move to the Password Edit field and type in your Password. Press Tab twice to go to the Sign In Button and press ENTER. Note: If you have not been setup as an accessibility user under the My Personalizations – Personalize General Options – “Use accessible layout mode”, please use the following instructions. After typing in your Password, Press Tab three times to access the Enable Accessibility Mode checkbox. Press the Keyboard Spacebar to select the checkbox. Press Shift and Tab twice to go back to the Sign In Button and press ENTER. This displays the Employee Self-Service Home page.

Step 2. Press Insert + F5 to pull up the Forms List Dialogue box. Press the letter M to get to the Main Menu then press Enter. Tab to bypass the search menu until you get to the Self Service menu. Using the navigational arrows from Self Service, go to the Personal Information menu then to Emergency Contacts and press Enter.

Step 3. You will arrive at the EMERGENCY CONTACTS page. Once within EMERGENCY CONTACTS page, you are presented with a table of existing contacts. You will have the option to DELETE an existing emergency contact.

Step 4: To review your current Primary Contact, Press the Down Arrow after the Emergency Contact Table End.

Step 5. Press the letter B to quickly navigate until you hear the CHANGE YOUR PRIMARY CONTACT button and press ENTER. You will arrive at the Change Primary Contact page.

Step 6. The contacts available to select are presented via a COMBO BOX menu. Press ALT + Down Arrow to open the Primary Contact Combo Box. Up Arrow and Down Arrow to hear all Emergency Contacts available.

Step 7. Press Enter to select the Emergency Contact you wish to have as a Primary Contact from the COMBO BOX.

Step 8. Press Tab to arrive at the SAVE Button. Press Enter to activate to save your entry. You will arrive at the Change Primary Contact Save Confirmation Page.

Step 9. Press the letter B to put focus on the OK button to confirm and press Enter to complete the transaction.

Delete an Emergency Contact:

Please Note: If the emergency contact that you are deleting is listed as the PRIMARY CONTACT, you will be unable to delete the primary contact. Once you have selected a new primary contact, you can successfully delete the previous primary contact.

Step 1. Log into Employee Self-Service using your User ID (employee id) and password. Press Insert + F5 to pull up the Forms List Dialogue box. Press the letter U to ensure that the User ID field is highlighted (should be first on the list), hit enter to place your cursor in the User ID field. Type your User ID into the field and press Tab to move to the Password Edit field and type in your Password. Press Tab twice to go to the Sign In Button and press ENTER. Note: If you have not been setup as an accessibility user under the My Personalizations – Personalize General Options – “Use accessible layout mode”, please use the following instructions. After typing in your Password, Press Tab three times to access the Enable Accessibility Mode checkbox. Press the Keyboard Spacebar to select the checkbox. Press Shift and Tab twice to go back to the Sign In Button and press ENTER. This displays the Employee Self-Service Home page.

Step 2. Press Insert + F5 to pull up the Forms List Dialogue box. Press the letter M to get to the Main Menu then press Enter. Tab to bypass the search menu until you get to the Self Service menu. Using the navigational arrows from Self Service, go to the Personal Information menu then to Emergency Contacts and press Enter.

Step 3. You will arrive at the EMERGENCY CONTACTS page. Once within EMERGENCY CONTACTS page, you are presented with a table of existing contacts. You will have the option to DELETE an existing emergency contact.

Step 4. Press the letter B to quickly navigate until you hear the DELETE button with the correlating RELATIONSHIP TYPE, like Parent or Spouse for example, listed of the emergency contact you wish to delete and press ENTER. You will arrive at the to the Emergency Contact Delete Confirmation page.

Step 5. Press the letter B to quickly navigate until you hear the YES-DELETE button in order to confirm the delete request and press ENTER. If you select YES, you will return to the Emergency Contacts page with the contact being deleted.

Step 6. Press the letter B again to quickly navigate until you hear the NO-DO NOT DELETE button to cancel the delete request and press ENTER. If you select NO, you will return to the Emergency Contacts page without the contact being deleted.

Updating Race or Ethnicity

Employees will have access within Employee Self-Service to view, add, or update a Race or Ethnic Group.

The employer is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, the employer invites employees to voluntarily self-identify their race or ethnicity. Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement. When reported, data will not identify any specific individual.

Important Reminders:

  • Employees can choose the appropriate race or races; either, one or more than one.
  • If an Employee chooses American Indian or Alaska Native as a Race, documentation of American Indian or Alaska Native heritage must be provided to either the MassHR Employee Service Center (ESC) or your Agency Human Resources or Payroll Department.
  • Employees of Agencies that utilize the MassHR Employee Service Center should contact the Employee Service Center with Race or Ethnicity related questions by calling 1-855-4HR-SPPT (1-855-447-7778) or for TTY users: (617) 248-0546.
  • Employees of Agencies that do not use Employee Service Center should contact their Agency Human Resources or Payroll Department with Race or Ethnicity related questions.

Ethnicity:

Step 1. Log into Employee Self-Service using your User ID (employee id) and password. Press Insert + F5 to pull up the Forms List Dialogue box. Press the letter U to ensure that the User ID field is highlighted (should be first on the list), hit enter to place your cursor in the User ID field. Type your User ID into the field and press Tab to move to the Password Edit field and type in your Password. Press Tab twice to go to the Sign In Button and press ENTER. Note: If you have not been setup as an accessibility user under the My Personalizations – Personalize General Options – “Use accessible layout mode”, please use the following instructions. After typing in your Password, Press Tab three times to access the Enable Accessibility Mode checkbox. Press the Keyboard Spacebar to select the checkbox. Press Shift and Tab twice to go back to the Sign In Button and press ENTER. This displays the Employee Self-Service Home page.

Step 2. Press Insert + F5 to pull up the Forms List Dialogue box. Press the letter M to get to the Main Menu then press Enter. Tab to bypass the search menu until you get to the Self Service menu. Using the navigational arrows from Self Service, go to the Personal Information menu then to Ethnic Groups and press Enter.

Step 3.Once within ETHNIC GROUPS, press the letter H to quickly navigate until you hear the Ethnicity Header and press the DOWN Arrow in order review all of the information on the page. You are presented with a series of two optional questions, which follow Federal Guidelines set forth.

Step 4. In order to hear the first question, use the Down Arrow key after the Federal Disclosure statement. The first question presented asks, "Are you Hispanic or Latino?" The answers can be either "Yes" or "No."

Please Note: If further information is needed, DOWN Arrow until you hear the Explain Question 1 link after the question and press ENTER. Press the letter H to quickly navigate until you hear the Ethnic Group Header and use the Down Arrow to read the definitions provided after the Ethnic Group:

Hispanic or Latino: A person of Cuban, Mexican, Puerto Rican, South or Central American, or other Spanish culture or origin, regardless of race. Once complete with the definition, press the letter B to quickly navigate until you hear the Return Button and press Enter in order to return to the Ethnic Group Page.

Step 6. Use the Up and Down Arrow keys in order to place focus on the Yes or No Radial button for Question 1. Press the Spacebar to check the Radial Button for the answer that applies to you.

Step 7. In order to hear the second question, use the Down Arrow key after the first question. The second question presented asks, "What is your race?"

There are five racial groups defined by the federal guidelines: American Indian or Alaskan Native; Asian; Black or African American; Native Hawaiian or Pacific Islander; and White.

Please Note: If further information is needed, DOWN Arrow until you hear the Explain Question 2 link after the question and press ENTER. Press the letter H to quickly navigate until you hear the Ethnic Group Header and use the Down Arrow to read the definitions provided after the Race:

American Indian or Alaska Native: A person having origins in any of the original peoples of North and South America (including Central America) who maintains cultural identification through tribal affiliation or community attachment. (Documentation required)

Asian: A person having origins in any of the original peoples of the Far East, Southeast Asia, or the Indian Subcontinent, including, for example, Cambodia, China, India, Japan, Korea, Malaysia, Pakistan, the Philippine Islands, Thailand, and Vietnam.

Black or African American: A person having origins in any of the black racial groups of Africa.

Native Hawaiian or Pacific Islander: A person having origins in any of the original peoples of Hawaii, Guam, Samoa, or other Pacific Islands.

White: A person having origins in any of the original peoples of Europe, the Middle East, or North Africa. Once complete with the definition, press the letter B to quickly navigate until you hear the Return Button and press Enter in order to return to the Ethnic Group Page.

Step 8. Use the Up and Down Arrow keys in order to place focus on a Race check box for Question 2. Press the Spacebar to check the check box for the answer(s) that apply to you. Press the TAB Key in order to put focus on the Save Button and press Enter.

Important Information:

Please be sure to verify the information you have entered is accurate.

Step 11. To save your Ethnic Group selections, press Insert + F5 to pull up the Forms List Dialogue box. Press the letter S until you hear the SAVE Button. Press Enter to place focus on the button and press ENTER again to activate in order to save your entry. You will arrive at the Ethnic Group Save confirmation Page.

Step 12. Press the letter B to put focus on the OK button to confirm and press Enter to complete the transaction. Press Insert + F7 to access the Links List menu and press the letter S until you hear Self-Service Folder and press Enter to complete the transaction.

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