About the SHINE Program
The SHINE Program provides free health insurance information, counseling, and assistance to people who are eligible for Medicare and their caregivers. Certified, trained SHINE counselors, who are often volunteers, work with participants to help explore Medicare plan options and uncover ways to save money on both health insurance and prescription drug costs.
How can a SHINE Counselor help me?
A SHINE counselor will help you:
- Understand your Medicare and other health insurance and drug coverage options
- Find the right coverage for you
- Find ways you can save money on your prescription drugs and health insurance
- Help you apply for programs that will lower your costs
- Provide information to help you make the best coverage selection
Find a SHINE counselor
SHINE Counselors are available to meet in person at the following locations:
- Senior centers
- Regional Aging Services Access Point
SHINE counselors are also available to meet by telephone. You can find a SHINE counselor near you by calling MassOptions at 1-800-243-4636.
Contact
To be connected to a local SHINE counselor and schedule an appointment call MassOptions at 1-800-243-4636 or email SHINE@state.ma.us.
MassRelay 711 or (800) 439-0183 (voice)
TTY/ASCll (800) 439-2370