Find complaints on bus, moving and tow companies

Instructions on how to search the DPU website for complaints filed against bus, moving and tow companies.

Department of Public Utilities Transportation Oversight Division

Phone

Office Hours Mon - Fri 8:45 am to 5:00 pm

The Details

What you need

How to search complaints for DPU regulated bus, moving and tow companies.

  • Select the town where the business is located
  • Click on the type of business tab, i.e., bus, mover, tower
  • Select the company you are looking for
  • Click on the blue link associated to the specific carrier (to the left)
  • If the bus, mover or tower has complaints on record with the DPU they will be listed on the screen

How to find

Search complaints on the DPU website.

Contact

Address

Department of Public Utilities Transportation Oversight Division
One South Station, 5th floor, Boston, MA 02110

Phone

Office Hours Mon - Fri 8:45 am to 5:00 pm

Fax

(617) 478-2598

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