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How to Submit an Inquiry

Do you have a question for the Office of Patient Protection (OPP)?

Office of Patient Protection

Phone

Don’t speak English? We can still help. An interpreter will help translate the conversation.

The Details of How to Submit an Inquiry

What you need for How to Submit an Inquiry

The Office of Patient Protection (OPP) can help with the following issues related to health insurance:

  • Health insurance appeals
  • Enrollment in health insurance
  • Other health care access issues

Submit an inquiry if you have a question or issue related to your health care and need help to resolve it. You may also submit an inquiry if you have questions about our services and would like to better understand what we do. Please note that inquiries are monitored Monday through Friday, 9AM-5PM.

How to submit How to Submit an Inquiry


You may submit an inquiry online through our online form.


OPP Hotline: (800)-436-7757

Don’t speak English? We can still help. An interpreter will help translate the conversation.

People who are deaf, hard of hearing, late deafened, or speech disabled may reach OPP with MassRelay.

TTY and ASCII Users: 800-720-3480; Voice and Hearing Users: 800-720-3479


You may also submit an inquiry via fax at 617-624-5046.

Contact for How to Submit an Inquiry

Address
Massachusetts Health Policy Commission - Office of Patient Protection
50 Milk Street, 8th Floor, Boston, MA 02109
Phone

Don’t speak English? We can still help. An interpreter will help translate the conversation.

Fax
1-617-624-5046
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