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Mass.gov Content Management System (CMS)

Assist in drafting, editing, publishing, and optimizing web content.

EOTSS End User and IT Service Support


Support for Commonwealth end users and IT support personnel

The Details of Mass.gov Content Management System (CMS)

Overview for Mass.gov Content Management System (CMS)

Mass.gov is responsible for providing constituents the fastest, easiest path to the services they need and links to any supporting government websites. It is the main web publishing platform for state organizations, making it easy for non-technical experts to publish content that’s user-friendly and accessible to constituents on any device.  

Authors and editors on the Mass.gov platform have access to a suite of useful tools, including form builders and web analytics. Mass Digital also offers technical and content support, help with digital strategy, and guidance for using the tools that come with the platform. 


Assists with drafting, editing, publishing, and optimizing agency web content on the Mass.gov content management system (CMS). 

  • Robust content management system: Create and display Mass.gov content using a wide range of templates based on our Mayflower design 
  • Support: Self-service and hands-on Support so that you can go at your own pace or seek assistance from the Mass Digital team 
  • Analytics and feedback: Built-in and add-on tools to measure and optimize web content performance 
  • Access to third-party tools: Build online forms, manage social media, images, and more 
  • Hosting on a reliable, secure, and scalable platform 

How to request Mass.gov Content Management System (CMS)

Policies for Mass.gov Content Management System (CMS)

Contact for Mass.gov Content Management System (CMS)

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