MassHealth Companion Guides

To request a copy of any of the MassHealth Companion Guides, please contact MassHealth Customer Service at (800) 841-2900.

MassHealth Customer Service Center

Phone

Self-service available 24 hrs/day in English and Spanish. Other services available Monday-Friday 8 a.m.–5 p.m. Interpreter service available.

Self-service available 24 hrs/day in English and Spanish. Other services available Monday-Friday 8 a.m.–5 p.m. Interpreter service available.

The Details of MassHealth Companion Guides

What you need for MassHealth Companion Guides

Sign up to receive email notification of updates to the MassHealth companion guides.

Note: When you click on the sign up link, a blank email should appear. Just send the blank email as it's addressed. No text in the body or subject line is needed.

Companion guides are instructions for submitting HIPAA transactions to MassHealth. When submitting electronic files to MassHealth, be sure to review the instructions in the appropriate companion guides, UB-04 and CMS-1500 Billing Guides, and billing tips flyers to determine the appropriate requirements for submitting electronic files to MassHealth.

How to request MassHealth Companion Guides

(800) 841-2900

TTY:  (800) 497-4648

More info about MassHealth Companion Guides

Self-service is available 24 hrs/day in English and Spanish.

Other services are available Monday-Friday 8 a.m.–5 p.m.

Contact for MassHealth Companion Guides

Phone

Self-service available 24 hrs/day in English and Spanish. Other services available Monday-Friday 8 a.m.–5 p.m. Interpreter service available.

Self-service available 24 hrs/day in English and Spanish. Other services available Monday-Friday 8 a.m.–5 p.m. Interpreter service available.

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