The Mass.gov Content Management System (CMS) for state agencies

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The Details of The Mass.gov Content Management System (CMS) for state agencies

Overview for The Mass.gov Content Management System (CMS) for state agencies

Mass.gov is responsible for providing constituents the fastest, easiest path to the services they need and links to any supporting government websites. It is the main web publishing platform for state organizations, making it easy for non-technical experts to publish content that’s user-friendly and accessible to constituents on any device.  

Authors and editors on the Mass.gov platform have access to a suite of useful tools, including form builders and web analytics. Mass Digital also offers technical and content support, help with digital strategy, and guidance for using the tools that come with the platform. 

What’s included in a Mass.gov subscription for The Mass.gov Content Management System (CMS) for state agencies

Organizations that are part of the Mass.gov web platform can focus on creating the best content possible while the Mass.gov team takes care of hosting, accessibility, search engine optimization, and bug fixes. You’ll also have access to web analytics dashboards to help report on how users interact with your pages, and a simple user interface to explore and download verbatim constituent feedback. 

We can help you: 

  • Figure out where to start if you're new to Mass.gov or not sure how to (re)organize your Mass.gov content
  • Get Mass.gov projects off on the right foot by leveraging proven best practices or selecting the right templates
  • Create and display Mass.gov content using any of the included Content Types (templates)
  • Learn how to use built-in and add-on tools to measure and optimize web content performance
  • Get access to third-party tools which help you build online forms, manage social media, work with images, and more

How to request The Mass.gov Content Management System (CMS) for state agencies

If you’re interested in learning more about Mass.gov, submit a ServiceNow request or sign up to meet with one of our content strategists.  

Policies for The Mass.gov Content Management System (CMS) for state agencies

Contact for The Mass.gov Content Management System (CMS) for state agencies

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