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Report improper access or use of a criminal record

You're able to file a complaint if you believe that your criminal record information may have been improperly accessed or used.
File a complaint online  

Contacts

Department of Criminal Justice Information Services

Phone

Main Phone Call Department of Criminal Justice Information Services, Main Phone at (617) 660-4600
TTY Call Department of Criminal Justice Information Services, TTY at (617) 660-4606

Constituent Assistance and Research Unit

Phone

Call Constituent Assistance and Research Unit at (617) 660-4640

Open M-F 8 a.m.-5 p.m.

Online

iCORI Information Email Email Constituent Assistance and Research Unit at icori.info@mass.gov

The Details   of Report improper access or use of a criminal record

What you need   for Report improper access or use of a criminal record

If you if think your criminal record information has been illegally accessed, misused, or has inaccuracies, you can file a formal compliant. 

To file a complaint, you'll need: 

  • Documentation of the alleged violation
  • A legible copy of government-issued identification

How to report   Report improper access or use of a criminal record

Complaints can be easily filed online. To file, complete and submit your complaint form. 

Complaints can be filed via mail. Depending on the type of violation, complete the form below that is most relevant to your complaint. 

To file, please mail your copy of a government-issued photo identification, copies of the documented alleged violations, and a completed complaint form to: 

Attn: Legal Department

Massachusetts Department of Criminal Justice Information Services

200 Arlington St., Suite 2200

Chelsea, MA 02150

Downloads   for Report improper access or use of a criminal record

Open PDF file, 1.38 MB,  Complaint form for improper access or dissemination of CORI (English, PDF 1.38 MB)
Open PDF file, 1.38 MB,  Complaint form for an incorrect CORI (English, PDF 1.38 MB)
Open PDF file, 1.38 MB,  Complaint form for a violation of CORI regulations (English, PDF 1.38 MB)
Open PDF file, 1.38 MB,  Complaint form for improper access or dissemination of criminal justice information system data (English, PDF 1.38 MB)

Contact   for Report improper access or use of a criminal record

Address
200 Arlington St., Suite 2200, Chelsea, MA 02150
Directions 
Phone
Main Phone Call Department of Criminal Justice Information Services, Main Phone at (617) 660-4600
TTY Call Department of Criminal Justice Information Services, TTY at (617) 660-4606
Fax
(617) 660-4613
Phone
Call Constituent Assistance and Research Unit at (617) 660-4640

Open M-F 8 a.m.-5 p.m.

Online
iCORI Information Email Email Constituent Assistance and Research Unit at icori.info@mass.gov

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