This page, Accessibility information about mass vaccination sites, is offered by

Accessibility information about mass vaccination sites

The tables below describe the accessibility services available at mass vaccination sites.

Table of Contents

Accessibility offerings

General services Reggie Lewis Hynes Dartmouth Danvers Springfield Natick
Companions allowed for special assistance Yes Yes Yes Yes Yes Yes
COVID Indicator Card at every station – registration, vaccination, and recovery Yes Yes Yes Yes Yes Yes
Service dogs allowed Yes Yes Yes Yes Yes Yes
Auditory services Reggie Lewis Hynes Dartmouth Danvers Springfield Natick
Video remote interpreting logo
Video remote interpreting available for American Sign Language on tablets
Yes Yes Yes Yes Yes Yes
Virtual foreign language translation service available for 100+ languages Yes Yes Yes Yes Yes Yes
ASL logo
On-site live American Sign Language interpretation available
Yes, but not medical Daily No No No Daily
Audio induction loop logo
Vaccination stations have audio induction loops
Yes Yes Yes Yes Yes Yes
Closed caption
Speech-to-text offering available on tablets
Yes Yes Yes Yes Yes No
Clear face masks available for staff upon request Yes Yes Yes Yes Yes Yes
Physical services Reggie Lewis Hynes Dartmouth Danvers Springfield Natick
Designated mobility assistance vaccination area available upon request Yes Yes Yes Yes Yes Yes
Elevators/escalators, if applicable Yes Yes N/A N/A N/A N/A
Private area for vaccine administration available upon request Yes Yes Yes Yes Yes Yes
Push button doorways Yes Yes N/A Yes Yes Yes
Standard wheelchairs available Yes Yes Yes Yes Yes Yes
Large wheelchairs available Yes Yes Yes Yes Yes No
Standard seats in waiting area Yes Yes Yes Yes Yes Yes
Large seats in waiting area Yes Yes No No Yes No
Designated staff responsible for pushing wheelchairs Yes Yes No No No Yes
Sensory services Reggie Lewis Hynes Dartmouth Danvers Springfield Natick
Sensory kit available – headphones/ear protection/stress ball – sanitized after each use No No Yes No No No
Designated low-sensory vaccination area available upon request Yes Yes Yes No Yes Yes
Visual services Reggie Lewis Hynes Dartmouth Danvers Springfield Natick
Scheduling software is screen reader accessible Yes Yes No No Yes Yes
Clear routes from public transportation, paratransit, and rideshare drop-off locations Yes Yes Yes Yes Yes Yes
Designated staff responsible for serving as "sighted guides" Yes Yes Yes No Yes Yes
Designated staff responsible for clearing walking hazards Yes Yes Yes Yes Yes Yes
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