Infectious Disease Emergency Response (IDER) Plan
The Massachusetts DPH Infectious Disease Emergency Response (IDER) Plan PDF | Doc describes the department’s operations for an infectious disease emergency response, outlines department roles and responsibilities, and details the procedures and the coordination among and across responding agencies to ensure an effective operation. The IDER Plan establishes the framework for incident recognition and the activation and coordination of DPH and partner agency actions in response to infectious disease incidents having public health implications. The plan also describes the activities to ensure coordination, effective communication, and ongoing planning.
Additional preparedness steps taken by DPH
- Created an Incident Command Structure to include briefings with state health leadership to facilitate information sharing, decision-making, and responses during a potential outbreak.
- Standing up regional isolation and recovery sites located in hotels across the state.
- Keeping public health partners including local boards of health, school health personnel, Emergency Medical Services, college and university health systems, and health emergency preparedness teams informed with the latest federal guidance.
- Continually monitoring impacts to the supply chain of personal protective equipment such as gloves, face masks, and other equipment within the US and providing hospitals and health systems with strategies to optimize these supplies.
- Continuing efforts by the State Public Health Laboratory staff and epidemiologic staff to perform surveillance of potential cases and contacts and respond to questions from clinicians, health departments, and the public 24/7.
- The state public health lab received federal approval on Friday, February 28 to perform diagnostic testing for the virus. Testing at the State Public Health Laboratory enables DPH to speed up obtaining test results for Persons Under Investigation and expedite ongoing testing of any confirmed case in recovery. Read more about testing.
Preparedness resources for the public
DPH resources
- Comprehensive guidance and recommendations for different audiences: COVID-19 Guidance and Directives.
- Visit Know Plan Prepare to learn about public health preparedness and contingency planning for you and your family.
- Resources for managing stress, anxiety, or other strong emotions:
- Many services for people struggling with issues related to sexual and domestic violence are available remotely during this COVID-19 public health emergency. Visit the Domestic Violence Program and the Sexual Assault Prevention and Survivor Services page for more information.
CDC resources
- Learn the facts about COVID-19 and help stop the spread of misinformation: Share the Facts, Stop Fear.
- Prepare your family in case COVID-19 spreads in your community: How to Prepare
Helplines
- Samaritans is continuing operations 24/7, as always. During this unprecedented time, it can feel overwhelming to receive constant messages about COVID-19. Call or text their 24/7 helpline any time at 877-870-4673.
- The Disaster Distress Helpline, 1-800-985-5990, is a 24/7, 365-day-a-year, national hotline dedicated to providing immediate crisis counseling for people who are experiencing emotional distress related to any natural or human-caused disaster, including disease outbreaks like COVID-19. This toll-free, multilingual, and confidential crisis support service is available to all residents in the United States and its territories.