This page, Department of Unemployment Assistance virtual town halls, is part of
This page, Department of Unemployment Assistance virtual town halls, is offered by

Department of Unemployment Assistance virtual town halls

Sign up for DUA virtual town halls in English and Espanol that explain the unemployment claims process.

Table of Contents

Registration forms

Contact

Phone

Call Center (877) 626-6800

Open 8:30 a.m.–4:30 p.m., Monday–Friday, 8 a.m–12 p.m. Saturday. Multilingual call agents are available.

TeleCert Line (Automated system is operational*) (617) 626-6338

To request weekly benefits, daily 6 a.m.–10 p.m.

Payment Status Line (Automated System is operational*) (617) 626-6563

To check your claim or benefit payment status (*please do not transfer to an agent while in the system-this is not staffed at this time)

Feedback