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Free Fillable Forms – How to Resolve Errors

Here you will find a listing of error codes and helpful solutions to work with — when using the Massachusetts free fillable forms electronic program for full-year residents.

Table of Contents

Overview

Your return may be rejected when submitted. You will receive an email with an error message. It’s likely that your return is missing information or some of the information is incorrect.

Please use the chart below to take steps to correct the errors and resubmit.

Error messages and solutions

Please note that the terms “invalid child element” and “child element” are software developer language terms and do not reflect actual issues with dependents on a tax return.


Message

 

 


Solution

The element 'IRSW2' in namespace 'http://www.irs.gov/efile' has invalid child element 'EmployerForeignAddress' in namespace 'http://www.irs.gov/efile'. List of possible elements expected: 'ControlNum, EmployeeNm' in namespace 'http://www.irs.gov/efile'.     If the Form W-2 Employer's address in box C is a U.S. address, make sure the following fields are blank:  Foreign Province, Foreign Postal Code and Foreign Country.
       
The element 'RefundDirectDeposit' in namespace 'http://www.irs.gov/efile' has incomplete content. List of possible elements expected: 'Amount, Checking, Savings' in namespace 'http://www.irs.gov/efile'.     If you are making a payment or getting a direct deposit please complete all the fields, including choosing either savings or checking account.
       
The element 'FormMAForm1' in namespace 'http://www.irs.gov/efile' has invalid child element 'HCPenalty' in namespace 'http://www.irs.gov/efile'. List of possible elements expected: 'VoluntaryContributions, UseTaxDue' in namespace 'http://www.irs.gov/efile'.     The Form 1, line 34 must contain a value.  If the value is zero, you must enter zero.
       
The element 'Sch1C' in namespace 'http://www.irs.gov/efile' has incomplete content. List of possible elements expected: 'InterestDividend' in namespace 'http://www.irs.gov/efile'.     The Schedule C, line 32 must be answered yes or no.  If you choose yes, you must include an amount.  If you choose no, do not provide an amount, leave the line 32 amount blank.
       
The element 'EmployeeUSAddress' in namespace 'http://www.irs.gov/efile' has incomplete content. List of possible elements expected: 'ZIPCd' in namespace 'http://www.irs.gov/efile'.     If the Form W-2 Employee's address in box F is a U.S. address, make sure the following fields are not blank:  Street, City, State and Zip code.
       
The element 'PrimDrvrLcnsOrStateIssdIdGrp' in namespace 'http://www.irs.gov/efile' has invalid child element 'DrvrLcnsExprDt' in namespace 'http://www.irs.gov/efile'. List of possible elements expected: 'DrvrLcnsStCd' in namespace 'http://www.irs.gov/efile'.     In the free fillable forms application, Section 4: Verify your identity (ID), if you have chosen "Driver's License" or "State Issued ID" in line B Type of ID, you must complete items C, D, and E.  In addition you must complete either item F or item G, but not both.  This applies to the spouse if married filing jointly.
       
The element 'DrvrLcnsExprDt' in namespace 'http://www.irs.gov/efile' has invalid child element 'NonExpr' in namespace 'http://www.irs.gov/efile'.     In the free fillable forms application, Section 4: Verify your identity (ID), if you have chosen "Driver's License" or "State Issued ID" in line B Type of ID, you must complete items C, D, and E.  In addition you must complete either item F or item G, but not both.  This applies to the spouse if married filing jointly.
       
The element 'IRSW2' in namespace 'http://www.irs.gov/efile' has invalid child element 'EmployerEIN' in namespace 'http://www.irs.gov/efile'. List of possible elements expected: 'CorrectedW2Ind, Employee'sSN' in namespace 'http://www.irs.gov/efile'.     The Form W-2, Employee's social security number, box A, must contain a valid social security number.
       
The element 'EmployerUSAddress' in namespace 'http://www.irs.gov/efile' has incomplete content. List of possible elements expected: 'ZIPCd' in namespace 'http://www.irs.gov/efile'.     If the Form W-2, Employer's address in box C is a U.S. address, make sure the following fields are not blank:  Street, City, State and Zip code.
       
The element 'IfYes' in namespace 'http://www.irs.gov/efile' has invalid child element 'Amount' in namespace 'http://www.irs.gov/efile'. List of possible elements expected: 'Yes' in namespace 'http://www.irs.gov/efile'.     The Schedule C, line 32 must be answered yes or no.  If you choose yes, you must include an amount.  If you choose no, do not provide an amount, leave the line 32 amount blank.
       
The element 'EmployerUSAddress' in namespace 'http://www.irs.gov/efile' has invalid child element 'StateAbbreviationCd' in namespace 'http://www.irs.gov/efile'. List of possible elements expected: 'AddressLine2Txt, CityNm' in namespace 'http://www.irs.gov/efile'.     If the Form W-2, Employer's address in box C is a U.S. address, make sure the following fields are blank:  Foreign Province, Foreign Postal Code and Foreign Country.
       
The element 'PrimDrvrLcnsOrStateIssdIdGrp' in namespace 'http://www.irs.gov/efile' has invalid child element 'DrvrLcnsStCd' in namespace 'http://www.irs.gov/efile'. List of possible elements expected: 'DoNotHaveDrvrLcnsOrStIssdId, DidNotProvideDLOrStIssuedId, DrvrLcnsNum, StateIssdIdNum' in namespace 'http://www.irs.gov/efile'.     In the free fillable forms application, Section 4: Verify your identity (ID), if you have chosen "Driver's License" or "State Issued ID" in line B Type of ID, you must complete items C, D, and E.  In addition you must complete either item F or item G, but not both.  This applies to the spouse if married filing jointly.
       
The element 'IRSW2' in namespace 'http://www.irs.gov/efile' has invalid child element 'EmployeeForeignAddress' in namespace 'http://www.irs.gov/efile'. List of possible elements expected: 'WagesAmt, WithholdingAmt, SocialSecurityWagesAmt, SocialSecurityTaxAmt, MedicareWagesAndTipsAmt, MedicareTaxWithheldAmt, SocialSecurityTipsAmt, AllocatedTipsAmt, W2VerificationCd, DependentCareBenefitsAmt, NonqualifiedPlansAmt, Employer'sUseGrp, StatutoryEmployeeInd, RetirementPlanInd, ThirdPartySickPayInd, OtherDeductionsBenefitsGrp, W2StateLocalTaxGrp, StandardOrNonStandardCd' in namespace 'http://www.irs.gov/efile'.     If the Employee's address in box F is a U.S. address, make sure the following fields are not blank:  Street, City, State and Zip code.
       
The element 'IRSW2' in namespace 'http://www.irs.gov/efile' has invalid child element 'WagesAmt' in namespace 'http://www.irs.gov/efile'. List of possible elements expected: 'ControlNum, EmployeeNm' in namespace 'http://www.irs.gov/efile'.     The Form W-2, Employee Name, box E and/or Employee address, box F must be completed correctly.
       
The element 'Sch1C' in namespace 'http://www.irs.gov/efile' has invalid child element 'ScheduleC1' in namespace 'http://www.irs.gov/efile'. List of possible elements expected: 'InterestDividend' in namespace 'http://www.irs.gov/efile'.     The Schedule C, line 32 must be answered yes or no.  If you choose yes, you must include an amount.  If you choose no, do not provide an amount, leave the line 32 amount blank.
       
The element 'PrimDrvrLcnsOrStateIssdIdGrp' in namespace 'http://www.irs.gov/efile' has incomplete content. List of possible elements expected: 'DrvrLcnsExprDt' in namespace 'http://www.irs.gov/efile'.     In the free fillable forms application, Section 4: Verify your identity (ID), if you have chosen "Driver's License" or "State Issued ID" in line B Type of ID, you must complete items C, D, and E.  In addition you must complete either item F or item G, but not both.  This applies to the spouse if married filing jointly.
       
The element 'Sch1C' in namespace 'http://www.irs.gov/efile' has invalid child element 'Loss' in namespace 'http://www.irs.gov/efile'. List of possible elements expected: 'InterestDividend' in namespace 'http://www.irs.gov/efile'.     The Schedule C, line 32 must be answered yes or no.  If you choose yes, you must include an amount.  If you choose no, do not provide an amount, leave the line 32 amount blank.
       
The element 'SpsDrvrLcnsOrStateIssdIdGrp' in namespace 'http://www.irs.gov/efile' has invalid child element 'DrvrLcnsExprDt' in namespace 'http://www.irs.gov/efile'. List of possible elements expected: 'DrvrLcnsStCd' in namespace 'http://www.irs.gov/efile'.     In the free fillable forms application, Section 4: Verify your identity (ID), if you have chosen "Driver's License" or "State Issued ID" in line B Type of ID, you must complete items C, D, and E.  In addition you must complete either item F or item G, but not both.  This applies to the spouse if married filing jointly.
       
The element 'IRSW2' in namespace 'http://www.irs.gov/efile' has invalid child element 'EmployerNameControlTxt' in namespace 'http://www.irs.gov/efile'. List of possible elements expected: 'EmployerEIN' in namespace 'http://www.irs.gov/efile'.     The Form W-2, Employer's Identification number, box B, must contain a value.
       

The element 'InterestDividend' in namespace 'http://www.irs.gov/efile' has invalid child element 'No' in namespace 'http://www.irs.gov/efile'.

    The Schedule C, line 32 must be answered yes or no.  If you choose yes, you must include an amount.  If you choose no, do not provide an amount, leave the line 32 amount blank.
       
The element 'EmployeeUSAddress' in namespace 'http://www.irs.gov/efile' has invalid child element 'StateAbbreviationCd' in namespace 'http://www.irs.gov/efile'. List of possible elements expected: 'AddressLine2Txt, CityNm' in namespace 'http://www.irs.gov/efile'.     If the Form W-2, Employer's address in box C is a U.S. address, make sure the following fields are not blank:  Street, City, State and Zip code.
       
The element 'Sch1C' in namespace 'http://www.irs.gov/efile' has invalid child element 'PBC' in namespace 'http://www.irs.gov/efile'. List of possible elements expected: 'EIN, MailingAddress' in namespace 'http://www.irs.gov/efile'.     The Schedule C Mailing Address must be completed correctly.
       
The element 'Sch1C' in namespace 'http://www.irs.gov/efile' has invalid child element 'AccountingMethod' in namespace 'http://www.irs.gov/efile'. List of possible elements expected: 'PBC, UnclassifiedEstablishment' in namespace 'http://www.irs.gov/efile'.     The Schedule C Principal Business Code must contain a value.
       
The element 'PrimDrvrLcnsOrStateIssdIdGrp' in namespace 'http://www.irs.gov/efile' has incomplete content. List of possible elements expected: 'DrvrLcnsStCd' in namespace 'http://www.irs.gov/efile'.     In the free fillable forms application, Section 4: Verify your identity (ID), if you have chosen "Driver's License" or "State Issued ID" in line B Type of ID, you must complete items C, D, and E.  In addition you must complete either item F or item G, but not both.  This applies to the spouse if married filing jointly.
       
The element 'EmployerUSAddress' in namespace 'http://www.irs.gov/efile' has invalid child element 'CityNm' in namespace 'http://www.irs.gov/efile'. List of possible elements expected: 'AddressLine1Txt' in namespace 'http://www.irs.gov/efile'.     If the Form W-2, Employer's address in box C is a U.S. address make sure the following fields are not blank:  Street, City, State and Zip code.

 

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