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Public access to Housing Court events in Western Division

Unless otherwise noted on the Housing Court’s Daily List of events, public access to Housing Court proceedings and events are available, in real time, via audio listen-in by calling the public access telephone lines listed below.

Table of Contents

How to listen to a Housing Court event

To listen to the Housing Court case via a public access telephone line, follow these steps:

1. View the Daily List Report of the Housing Court Division that is conducting the court event.

2. Identify the Session the case is assigned (or Session Location) on the Housing Court’s Daily List Report.

Western Housing Court Daily List screenshot

3. Call the toll free phone number (listed below) for the assigned session.

4. When prompted, enter the Participant Passcode, include the # symbol on your telephone. 

5. You will be connected to the audio for the event once the event begins.  The call will be in “silent-mode,” so you may listen, but will not be heard by the participants or the court during the event. 

Please note that are you prohibited from making any unauthorized recording of the court event.

Public access telephone lines

Division Session designation Courtroom Toll free number Participant code
Western Zoom Session 1/Telephonic Session 1   877-950-5428 5086755
  Zoom Session 2/Telephonic Session 2   877-730-2624 2530102

If you have difficulty accessing the public access telephone lines for a Housing Court event, you may contact the corresponding Clerk’s Office, see below.



Clerk's Office (413) 748-7838
Housing Specialist Department (413) 748-7838


Clerk's Office and Housing Specialist Department (413) 732-4607


37 Elm Street
Springfield, MA 01102
Mailing address
37 Elm Street
P.O. Box 559
Springfield, MA 01102
Last updated: July 23, 2020

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