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Reopening: COVID-19 Compliance

Take these steps to report a business or workplace that is non-compliant with reopening standards and protocols.

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Contact your Local Board of Health and the Department of Labor Standards

If you would like to report a business or workplace that is non-compliant with the mandatory workplace safety standards or with their sector-specific protocols, please reach out to your Local Board of Health. Contact information for your Local Board of Health can be found here.

You may also report non-compliance to the Department of Labor Standards (DLS) through their hotline (508) 616-0461 x 9488, by completing this online form, or by sending an email to safepublicworkplacemailbox@mass.gov.

DLS will call or email the complainant within 72 hours if an investigation is warranted. When a case is opened, DLS will investigate if the business is in compliance. The process includes collaborating with the Local Board of Health and Health Agent. If a violation is determined to have occurred escalating enforcement will be issued until the violation is corrected.

Last updated: July 20, 2020
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