This page, Safety Standards and Checklist: Pet Grooming, is offered by

Safety Standards and Checklist: Pet Grooming

This page will no longer be updated, and is for reference purposes only.

***IMPORTANT NOTE: As of June 22, 2020 (the start of Step 2 of Phase II), Pet Groomers should consult with the sector-specific safety standards for Sectors Not Otherwise AddressedPet Groomers that self-certified under the earlier standards may continue to operate and are not required to re-certify under the Sectors Not Otherwise Addressed standards. The content on this page remains published for reference only. 

Table of Contents

Important Note

***IMPORTANT NOTE: As of June 22, 2020 (the start of Step 2 of Phase II), Pet Groomers should consult with the sector-specific safety standards for Sectors Not Otherwise AddressedPet Groomers that self-certified under the earlier standards may continue to operate and are not required to re-certify under the Sectors Not Otherwise Addressed standards. The content on this page remains published for reference only. 

Key Documents for Reopening

Linked below are three important documents:

  1. Workplace Safety Standards - Complete and official sector-specific standards for reopening pet grooming services (all workplaces must also comply with the Mandatory Safety Standards for Workplaces)
  2. Protocol Summary - User friendly summary of the standards and best practices
  3. Checklist - Printable tool to help businesses perform the required self-certification for opening and ensure compliance with the sector-specific standards 

Social Distancing

Ensure at least 6 feet of separation between individuals

Close or reconfigure worker common spaces and high density areas where workers are likely to congregate (e.g., break rooms, eating areas) to allow social distancing; remove chairs and / or use distance markers to assure spacing (e.g., grooming workstations, counter space, office space)

Maintain physical distancing in businesses with multiple groomers by limiting the number of groomers working together at the same time, working at every other table, and allowing only one worker and one pet at a time in the pet bathing area

Physical partitions must separate workstations that cannot be spaced out, (partitions must be at least 6 feet in height)

Stagger lunch and break times, regulating maximum number of people in one place and ensuring at least 6 feet of physical distancing

Ensure proper distancing with customers

Communicate with clients via telephone or video-chat to avoid in-person conversations

Customers may enter the facility to drop off their pets provided other physical distancing guidelines are met; curbside drop-off is encouraged

Grooming salons must supply leashes to guide pets so there is no hand-off of an owner’s leash at time of service

Customers should call or text upon arrival to the salon to arrange for drop-off or pick up of their pet

Install visual markers to encourage customers outside to remain at least 6 feet apart

Require face coverings for all workers and customers, except where unsafe due to medical condition or disability

Grooming services may be provided only in mobile units, salons, or stores


Recommended best practices

Improve ventilation for enclosed spaces where possible (e.g., open doors and windows)

Contactless payment methods are encourage

Hygiene Protocols

Ensure access to handwashing facilities on site, including soap and running water, and allow sufficient break time for workers to wash hands to frequently; alcohol-based hand sanitizers with at least 60% alcohol may be used as an alternative

Supply workers at workplace location with adequate cleaning products (e.g., sanitizer, disinfecting wipes)

Avoid sharing tools and supplies between workers

Post visible signage throughout the site to remind workers of hygiene and safety protocols

Prior to accepting a pet, ask the owner if anyone in the house has COVID-19. Grooming cannot be allowed if someone in the client household is confirmed to have or suspected of having COVID-19

Staffing and Operations

Provide training to workers on up-to-date safety information and precautions including hygiene and other measures aimed at reducing disease transmission

Adjust workplace hours and shifts (leverage working teams with different schedules or staggered arrival / departure) to minimize contact across workers and reduce congestion at entry points

Customers may enter facility to drop off their pets provided other physical distancing guidelines are met, though curbside drop-off is still encouraged

Limit visitors and service providers on site; shipping and deliveries should be completed in designated areas

Workers must stay home if feeling ill

If the employer is notified of a positive case at the workplace, the employer shall notify the local Board of Health (LBOH) in the city or town where the workplace is located and assist the LBOH as reasonably requested to advise likely contacts to isolate and self-quarantine. Testing of other workers may be recommended consistent with guidance and / or at the request of the LBOH

Post notice to workers and customers of important health information and relevant safety measures as outlined in the Commonwealth’s Mandatory Safety Standards for Workplace

Recommended best practices

Workers who are particularly vulnerable to COVID-19 according to the Centers for Disease Control (e.g., due to age or underlying conditions) are encouraged to stay home

Encourage workers to self-identify symptoms or any close contact to a known or suspected COVID-19 case to the employer

Encourage workers who test positive for COVID-19 to disclose to the employer for purposes of cleaning / disinfecting and contact tracing

Cleaning and Disinfecting

Conduct frequent cleaning and disinfection of site (at least daily and more frequently if feasible)

Keep cleaning logs that include date, time, and scope of cleaning

Conduct frequent disinfecting of heavy transit areas and high-touch surfaces (e.g., doorknobs, bathrooms)

In event of a positive case, shut down site for a deep cleaning and disinfecting of the workplace in accordance with current CDC guidance

Disinfect tools between customers (e.g., shampoo bowls, shears, combs, brushes)

Checklist

SOCIAL DISTANCING

Ensure >6ft  between individuals

Ensure separation of 6 feet or more between individuals where possible

Close or reconfigure worker common spaces and high density areas where workers are likely to congregate (e.g., break rooms, eating areas) to allow social distancing; remove chairs and / or use distance markers to assure spacing (e.g., grooming workstations, counter space, office space)

Maintain physical distancing in businesses with multiple groomers by limiting the number of groomers working together at the same time, working at every other table, and allowing only one worker and one pet at a time in the pet bathing area.

Physical partitions must separate workstations that cannot be spaced out, (partitions must be at least 6 feet in height)

Improve ventilation for enclosed spaces where possible (e.g., open doors and windows)

Stagger lunch and break times, regulating max number of people in one place and ensuring at least 6 feet of physical distancing

Ensure proper distancing with customers

Communicate with clients via telephone or video-chat to avoid in-person conversations

Customers may enter the facility to drop off their pets provided other physical distancing guidelines are met; curbside drop-off is encouraged

Grooming salons must supply leashes to guide pets so there is no hand-off of an owner’s leash at time of service

Customers should call or text upon arrival to the salon to arrange for drop off or pick up of their pet

Install visual markers to encourage customers outside to remain at least 6 feet apart

Require face coverings for all workers and customers, except where unsafe due to medical condition or disability

Grooming services may be provided only in mobile units, salons, or stores

Contactless payment methods are encouraged

HYGIENE PROTOCOLS

Apply robust hygiene protocols

 

Ensure access to handwashing facilities on site, including soap and running water, and allow sufficient break time for workers to wash hands to frequently; alcohol-based hand sanitizers with at least 60% alcohol may be used as an alternative

Supply workers at workplace location with adequate cleaning products (e.g., sanitizer, disinfecting wipes)

Post visible signage throughout the site to remind workers of hygiene and safety protocols.

Avoid sharing tools and supplies between workers

Prior to accepting a pet, ask the owner if anyone in the house has COVID-19. Grooming cannot be allowed if someone in the client household is confirmed to have or suspected of having COVID-19

STAFFING & OPERATIONS

Include safety procedures in the operations

 

Provide training to workers on safety standards, up-to-date safety information and precautions including hygiene and other safety measures

Adjust workplace hours and shifts to minimize contact across workers and reduce congestion at entry points

Customers may enter facility to drop off their pets provided other physical distancing guidelines are met, though curbside drop-off is still encouraged

Limit visitors and service providers on site; shipping and deliveries should be completed in designated areas

Ensure that workers feeling ill stay home

Encourage workers who are particularly vulnerable to COVID-19 according to the Centers for Disease Control (e.g., due to age or underlying conditions) to stay home

Encourage workers to self-identify symptoms or any close contact to a known or suspected COVID-19 case to the employer

Encourage workers who test positive for COVID-19 to disclose to the workplace employer for purposes of cleaning / disinfecting and contact tracing. If the employer is notified of a positive case at the workplace, the employer shall notify the local Board of Health (LBOH) in the city or town where the workplace is located and assist the LBOH as reasonably requested to advise likely contacts to isolate and self-quarantine. Testing of other workers may be recommended consistent with guidance and / or at the request of the LBOH

Post notice to workers and customers of important health information and relevant safety measures as outlined in the Commonwealth’s Mandatory Safety Standards for Workplace

CLEANING & DISINFECTING

Incorporate robust hygiene protocols

 

Conduct daily cleaning and disinfection of site (at least daily and more frequently if feasible)

Disinfect heavy transit areas and high-touch surfaces (e.g., doorknobs, shared tools, bathrooms)

Keep cleaning logs that include date, time and scope of cleaning

Disinfect tools between customers (e.g., shampoo bowls, shears, combs, brushes)

In event of a positive case, shut down site for a deep cleaning and disinfecting of the workplace in accordance with current guidance

Phase II Downloads

These are updated documents for Phase II of the reopening plan.

Additional Resources

Phase I Downloads and Translations

Additional resources below, including easy print versions of the sector-specific circular and checklist.

Additional Resources

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