V. Conclusion

DALA’s work provides a vital service to the Commonwealth and its citizens.  Our magistrates, hearing officers, mediators and staff are proud of their work and we look forward to meeting the challenges addressed in this report. We are convinced that the independent “central panel” approach to review of state agency actions is the fairest, most efficient and cost effective one available.

We appreciate this opportunity to tell you about our progress and we look forward to working with you to continue improving the quality of the service DALA provides to the people of Massachusetts and its agencies.

DIVISION OF ADMINISTRATIVE LAW APPEALS              

                                               

                                                                                                                             

Edward B. McGrath
Chief Administrative Magistrate

Dated:  April 3, 2019         

Date published: April 3, 2019
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