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What to know before going to a courthouse during COVID-19

Although courthouses are open, all courts will still conduct most business virtually -- by telephone, videoconference and email. If you must go to the courthouse, here is what you should know.

Table of Contents

Visiting a court

  • You may go to a courthouse to:
    • attend in-person court proceedings 
    • conduct in-person business with a clerk's, register's, or recorder's office 
    • meet with a probation officer or probation staff person; or 
    • conduct business at other offices that are open to the public and located in a courthouse.  
  • You should self-screen before coming to court. View the Self-screening checklist for entering Massachusetts courts during COVID-19 
  • You may want to make an appointment to facilitate your visit
  • You may bring your cell phone or electronic device to all courthouses
  • Courts may provide a drop-box in a secure and accessible location at the courthouse entrance to deliver pleadings or documents for filing
  • When you arrive, you will be asked a short series of health screening questions
  • Your temperature will be taken with a contactless thermometer 
  • You must wear a mask at all times in the courthouse and observe social distancing; any accommodation requested exception for health reasons related to the wearing of a mask or face covering will be referred to the court’s ADA coordinator. It is suggested that you contact the court in advance to discuss such a request.
  • The number of people in a courthouse, or in a specific area of the courthouse, will be limited to ensure social distancing. You may need to wait in another area, if a clerk’s office has reached capacity.
  • Trial Court cleaning protocols comply with CDC Guidelines for Cleaning and Disinfection for Community Facilities.  
  • If you have any questions, please call or email the court directly. Or call the Trial Court Help Line at 833-91-COURT from 8:30-4:30; Spanish & Portuguese Interpreters are available

For translated information, please see:

Specific information for each court department

Date published: July 10, 2020
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