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Request weekly unemployment benefits 

Did you file for Unemployment Insurance (UI) benefits? To stay eligible, you must make a request for benefits each week you are unemployed.

Respond to requests for information about your unemployment claim 

We may ask you for more information about your Unemployment Insurance (UI) claim. Find out how to respond to questionnaires and submit additional documents to the Department of Unemployment Assistance (DUA).

Submit additional information to support your unemployment claim 

Learn how to upload or mail additional documents and information to the Department of Unemployment Assistance (DUA) in support of your Unemployment Insurance (UI) claim.

Find a job with MassHire JobQuest 

Use the Massachusetts online job bank to find your next job.

Reset your UI Online password as a claimant 

Learn how to reset your UI Online password if you have previously filed for unemployment benefits and cannot log in to your UI Online account.

Request a letter verifying your unemployment benefits income 

If you need proof of your income from unemployment benefits, learn how to request it from the Department of Unemployment Assistance (DUA).

Stop your unemployment benefits 

Did you go back to work full time? Learn how to stop requesting weekly benefits.

Request your unemployment benefits 1099-G 

The 1099-G is an IRS form that shows the total unemployment benefits you received and any taxes withheld during the previous calendar year. You will need this information when you file your tax return.

Report a name change to DUA 

If you have legally changed your name, you must report that change to the Department of Unemployment Assistance (DUA).

Learn how to create a TeleCert PIN 

Do you wish to request your weekly Unemployment Insurance (UI) benefits by phone? Learn how to create a TeleCert PIN.

Repay unemployment benefit debt 

If you have been overpaid unemployment benefits, you will receive a Notice of Determination from the Department of Unemployment Assistance (DUA). You will be required to repay the amount of benefits that you were overpaid.

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