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Cost of Gas Adjustment Factor Rates and Information 

The gas supply rate, or Cost of Gas Adjustment factor (GAF), and the Local Distribution Adjustment factor (LDAF) are semiannual rates charged by regulated Massachusetts gas companies.

Competitive supply for natural gas 

If you are a customer of a regulated gas company, you can purchase your gas supply through retail agents or gas suppliers.

Apply for a gas supplier or retail agent license 

Information on applying for a new gas supplier or retail agent license and filing a motion for protective treatment.

Renew a gas supplier or retail agent license 

Information on how to renew a gas supplier or retail agent license

File a complaint involving a gas, electric, or water company 

Having a problem with your gas, electric, or investor-owned water company? Are you a Massachusetts resident or business owner? Here's how to file a complaint with the DPU.

Withdraw a supplier, broker or retail agent license 

Instructions on how to withdraw a supplier, electricity broker, or retail agent license with the MA DPU.

File a gas company financial and operating annual return with the DPU 

If you are an investor-owned gas company operating in Massachusetts, you will find information on how to file an annual return with the DPU on this page