The gas supply rate, or Cost of Gas Adjustment factor (GAF), and the Local Distribution Adjustment factor (LDAF) are semiannual rates charged by regulated Massachusetts gas companies.
If you are a customer of a regulated gas company, you can purchase your gas supply through retail agents or gas suppliers.
Information on applying for a new gas supplier or retail agent license and filing a motion for protective treatment.
Information on how to renew a gas supplier or retail agent license
Having a problem with your gas, electric, or investor-owned water company? Are you a Massachusetts resident or business owner? Here's how to file a complaint with the DPU.
If you are an investor-owned gas company operating in Massachusetts, you will find information on how to file an annual return with the DPU on this page
Instructions on how to withdraw a supplier, electricity broker, or retail agent license with the MA DPU.