Press Release

Press Release 15 Million Consumers Impacted by T Mobile Data Breach

For immediate release:
  • Office of Consumer Affairs and Business Regulation

Media Contact

Chris Goetcheus, Communications Director

Boston, MA — Massachusetts consumers may be at risk of identity theft in the latest national data breach. Cyber criminals were able to hack into personal information from a database of T-Mobile customers and applicants managed by Experian, a global credit and data company.

The breach included consumers’ names, addresses, Social Security numbers, dates of birth, and other identification numbers such as a driver’s license or passport number. However, no bank account information was compromised.

Consumers who applied for a T-Mobile account between Sept. 1, 2013 and before Sept. 16, 2015 may be at risk for identity theft.  Consumers should closely monitor their bank and credit accounts, along with their credit reports.

Experian is encouraging those who might be affected to go to to register for two years of free credit monitoring. Customers can also call 866-369-0422 or send an e-mail to if they have questions.

For more information and tips on how to protect yourself from identity theft visit .  If you have any questions please contact our consumer hotline at 888-283-3757 or by email


Media Contact

Office of Consumer Affairs and Business Regulation 

The Office of Consumer Affairs and Business Regulation protects and empowers consumers through advocacy and education, and ensures a fair playing field for the Massachusetts businesses its agencies regulate.


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