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News 2021 DUA employer rate notices

The 2021 rate notices will not be issued until 2021.
  • Department of Unemployment Assistance

Boston — The Department of Unemployment Assistance (DUA) typically communicates with employers around this time each year regarding the next year’s Unemployment Insurance (UI) Rate Notices. This year, to respond to the economic impact of the COVID-19 pandemic, Governor Baker has introduced legislation that may impact the 2021 UI Rate Schedule. The proposed legislation will freeze the UI Rate schedule at rate schedule “E,” instead of moving to rate schedule “G” in January 2021. As a result, the 2021 Rate Notices will not be issued until 2021.

DUA will communicate with employers as soon as an update regarding 2021 Rate Notices is available.

Please visit for updates. If you have any questions, please contact DUA Employer Customer Service via email at

Department of Unemployment Assistance 

DUA oversees the unemployment insurance (UI) program, which provides temporary income assistance to eligible workers in Massachusetts. DUA also determines and collects employer contributions to the UI program. To report fraud or get help with your claim, call Unemployment Customer Assistance at (877) 626-6800.