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News Agency Daily Operation Update: March 27

  • Office of Consumer Affairs and Business Regulation

Due to the current state of emergency, please be advised of changes to daily operations at the Office of Consumer Affairs and Business Regulation (OCABR).

We have modified our available onsite staff to adhere to the Governor Baker’s request that we work remotely to help prevent the spread of COVID-19. This impacts some of our services like our Consumer Hotline which is currently closed. Consumer questions may be submitted via email by going to:

As of Monday, March 30th, all window service will be suspended for the duration of the Commonwealth’s state of emergency.

Due to the continually changing situation, we recommend that you check this website often and refer to for additional information regarding the Coronavirus.

We apologize for any inconvenience and look forward to continuing to serve you.