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Press Release Baker-Polito Administration Files Legislation to Improve Public Safety and Data Reporting Requirements for Transportation Network Companies

For immediate release:
4/15/2021
  • Office of Governor Charlie Baker and Lt. Governor Karyn Polito
  • Governor's Press Office
  • Executive Office of Energy and Environmental Affairs
  • Executive Office of Public Safety and Security

Media Contact for Baker-Polito Administration Files Legislation to Improve Public Safety and Data Reporting Requirements for Transportation Network Companies

Sarah Finlaw, Press Secretary, Governor's Office

Baker-Polito Administration Files Legislation to Improve Public Safety and Data Reporting Requirements for Transportation Network Companies

BOSTONThe Baker-Polito Administration today filed legislation to build on the Commonwealth’s comprehensive oversight of Transportation Network Companies (TNC) by improving public safety requirements and obtaining additional ride data to assist with transportation planning, congestion management, and vehicle emissions tracking. Additionally, An Act Relative to Transportation Network Companies would provide needed flexibility for the ban on surge pricing during a State of Emergency, and expand the types of companies subject to state TNC laws and regulations.

“The safety of Massachusetts residents and visitors is our top priority and this legislation will institute additional public safety measures for passengers and law enforcement, provide important information to transportation planners and reduce administrative burdens for cities and towns,” said Governor Charlie Baker. “The Commonwealth was a national leader in providing background checks and a regulatory framework for the rideshare industry, and as the industry evolves into an important element of our transportation system, we are pleased to file this bill ensuring that the Commonwealth’s transportation network can continue to grow in a safe and responsible manner.”

“This legislation continues our Administration’s efforts to promote economic growth and modernize our transportation system, and we look forward to working with our partners in the Legislature to move this bill forward and ensure safe, reliable transportation options for all Commonwealth residents,” said Lieutenant Governor Karyn Polito. “Critically, this legislation will make sure communities are provided the information they need to make local infrastructure and environmental planning decisions.”

“Transportation emissions account for over 40 percent of climate-changing emissions in Massachusetts, so the Baker-Polito Administration is working hard to reduce these emissions and protect Commonwealth residents,” said Secretary of Energy and Environmental Affairs Kathleen Theoharides. “As the rideshare industry continues to grow in the Commonwealth, this legislation would ensure we have the data we need to combat climate change and achieve net zero emissions by 2050.”

“From a public safety perspective, this bill will greatly enhance our efforts to protect TNC users,” said Secretary of Public Safety and Security Thomas Turco. “By strengthening the laws against ‘account renting,’ creating a criminal penalty for misusing riders’ personal information, and adding additional regulatory safeguards, it will help ensure that riders know whose car they’re entering and that they can do so safely.”

The Administration previously filed An Act Relative to Public Safety and Transparency by Transportation Network Companies in 2019, but today’s legislation includes a newly filed provision that gives the Department of Public Utilities (DPU) exclusive authority to regulate large livery companies operating throughout the state on a digital network. This provision will ensure that livery companies operating on a digital network with over 100 drivers will be subject to the statewide TNC laws and regulations. Smaller livery companies will remain regulated at the municipal level, regardless of whether they operate on a digital network.      

The proposal would build on Massachusetts’s TNC safety and enforcement laws, some of the most stringent and comprehensive in the country, by:

  • Increasing fines and penalties, up to two and half years in a House of Correction, for the practice of “account renting,” or allowing another individual to utilize a TNC driver’s account or identity, to provide TNC services.  
  • Making it a criminal offense for a driver to exploit the personal information of a rider to stalk, harass or defraud a rider.
  • Implementing tougher penalties for drivers who:
    • Fail to maintain a driver certificate or a background check clearance certificate
    • Fail to display TNC vehicle decals
    • ​​​​​​​Fail to maintain adequate insurance, or carry proof of a TNC vehicle inspection

This legislation also allows for new transportation data to be collected from TNCs and eases the administrative burden on small towns. Specifically, the bill will:

  • Authorize the DPU to obtain more detailed trip data from TNCs on a monthly basis that can then be shared in an anonymous and confidential manner with state agencies, municipalities and local organizations for planning purposes.  
    • The more detailed data called for in this legislation includes total miles and minutes when drivers are en route to pick up riders and when they are providing rides; whether riders were successfully matched for shared rides; and additional data on accidents and reasonable accommodations.
  • Allow better emissions data to be collected by requiring TNCs to report the total miles and minutes that each vehicle is on the road, together with vehicle make, model and year information.
  • Reduce the reporting requirements for communities that receive $25,000 or less annually from TNCs and allow those communities to make spending decisions on those relatively small funds without going through their local appropriation process.

The additional data will help transportation planners analyze how rides impact transportation infrastructure and the environment, and allow them to make more informed decisions about the location of dedicated bus lanes, specific investments in infrastructure, and overall impacts from vehicle emissions.

The legislation also gives the DPU the authority to determine whether it is appropriate to permit transportation network companies to utilize surge pricing during a State of Emergency. Enabling surge pricing under certain circumstances and with appropriate limitations could increase the supply of drivers, which reduces wait times and ensures reliable transportation options.

Since January 2017, the Department of Public Utilities’ Transportation Network Company Division has implemented the most comprehensive state background checks for TNC drivers in the country, and has approved over 240,000 individuals to operate as TNC drivers, though not all are currently active drivers. Drivers engaged in providing transportation services on behalf of Transportation Network Companies undergo a full state driving record and Criminal Offender Record Information (CORI) background check. Additionally, drivers are subjected to a bi-annual national commercial background check conducted by the TNC companies. TNC rides that started in the Commonwealth increased from 64.8 million in 2017 to 91.1 million in 2019.

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Media Contact for Baker-Polito Administration Files Legislation to Improve Public Safety and Data Reporting Requirements for Transportation Network Companies

Office of Governor Charlie Baker and Lt. Governor Karyn Polito 

Governor Charlie Baker, Lt. Governor Karyn Polito and the Baker-Polito Administration are committed to serving the people of Massachusetts and making the Commonwealth a great place to live, work and raise a family.

Governor's Press Office 

Visit the Governor’s Press Office to learn about recent news from the administration, follow our happenings on social media, and for media contact information.

Executive Office of Energy and Environmental Affairs 

EEA seeks to protect, preserve, and enhance the Commonwealth’s environmental resources while ensuring a clean energy future for the state’s residents. Through the stewardship of open space, protection of environmental resources, and enhancement of clean energy, the Executive Office of Energy and Environmental Affairs works tirelessly to make Massachusetts a wonderful place to live, work, and raise a family.

Executive Office of Public Safety and Security 

EOPSS is responsible for the policy development and budgetary oversight of its secretariat agencies, independent programs, and several boards which aid in crime prevention, homeland security preparedness, and ensuring the safety of residents and visitors in the Commonwealth.
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