Press Release

Press Release Baker-Polito Administration Launches Innovative Transportation Network Company Ride Data Website

Massachusetts Home to 64.8 Million Rideshare Trips in 2017
For immediate release:
  • Executive Office of Energy and Environmental Affairs
  • Department of Public Utilities

Media Contact for Baker-Polito Administration Launches Innovative Transportation Network Company Ride Data Website

Katie Gronendyke

BOSTONThe Commonwealth today became the first state in the nation to launch a website containing data about Transportation Network Companies and the origin, destination, and other metrics captured by ridesharing services operating in Massachusetts. The portal further continues the framework established by Governor Baker following the implementation of legislation creating a modern statewide regulatory framework for TNCs, and is the most comprehensive statewide ridesharing data in the country.

“We’re pleased to be the first state in the nation to create a clearinghouse that informs Massachusetts riders on the ridesharing services they use, and we look forward to continuing our work with Transportation Network Companies and cities towns to provide transparent, comprehensive data,” said Governor Charlie Baker.

Developed by the Department of Public Utilities and the Executive Office of Technology Services and Security, the online portal provides comprehensive, transparent data and interactive maps depicting ridesharing statistics by location, population, and demographic. The information, which will be aggregated yearly, was collected as part of the Commonwealth’s overall regulatory framework of TNCs and will enable municipalities to further understand how their communities are serviced by these companies. 

“The Baker-Polito Administration’s launch of a website containing comprehensive ride data represents a significant step towards providing useful tools for our communities and planning authorities to understand how the Commonwealth’s transportation landscape is evolving and being shaped by the advent Transportation Network Companies,” said Department of Public Utilities Chairman Angela O’Connor.

“Putting this data on-line and in a way that makes it accessible to policy makers and the public helps everyone gain new insights,” said Technology Services and Security Secretary Mark Nunnelly. “Publishing Massachusetts specific rideshare data has helped to ground policy discussions and spark new lines of questions for further analysis.”

The website, created in accordance with An Act Regulating Transportation Network Companies which authorized the creation of regulations by which to obtain this data from rideshare services, provides residents and communities with comprehensive statistics about ride origin, destination, duration, as well as information about rider demographics. Specifically, the data captured the following:

  • In 2017 there were approximately 64.8 million rideshare trips started in Massachusetts.
  • A total of 34.9 million rides originated in Boston, which is the most of any city or town. This is roughly five times the next highest municipality, Cambridge, with just more than 6.8 million.
  • Of the rides that started in Boston, 1.8 million were out of Boston Logan International Airport.
  • Suffolk and Middlesex Counties were the starting points for more than 80% of all trips in the state. They were also two of the top three counties in per capita rides along with Nantucket.
  • Hampshire County has the highest rides started per capita outside of the Cape and Islands and Greater Boston

Since January 2017, the Department of Public Utilities’ Transportation Network Company Division has implemented the most comprehensive state background checks for TNC drivers in the country, and has approved 150,000 individuals to operate as TNC drivers, though not all are currently active drivers. Drivers engaged in providing transportation services on behalf of Transportation Network Companies undergo a full state Criminal Offender Record Information (CORI) background check, including confirmation that the driver is not a registered sex offender. Additionally, drivers are subjected to a bi-annual national commercial background check conducted by the TNC companies.


Media Contact for Baker-Polito Administration Launches Innovative Transportation Network Company Ride Data Website

Executive Office of Energy and Environmental Affairs 

EEA seeks to protect, preserve, and enhance the Commonwealth’s environmental resources while ensuring a clean energy future for the state’s residents. Through the stewardship of open space, protection of environmental resources, and enhancement of clean energy, the Executive Office of Energy and Environmental Affairs works tirelessly to make Massachusetts a wonderful place to live, work, and raise a family.

Department of Public Utilities 

The DPU oversees investor-owned electric power, natural gas, and water companies in Massachusetts. In addition, the DPU regulates the safety of bus companies, moving companies, and transportation network companies. We also oversee the safety of natural gas pipelines.