News Baker-Polito Administration Selects Statewide Network of Community Behavioral Health Centers

  • Massachusetts Department of Mental Health

Media Contact for Baker-Polito Administration Selects Statewide Network of Community Behavioral Health Centers

Olivia James, EOHHS

BostonToday the Baker-Polito Administration announced the selection of community based behavioral health organizations to bring online 25 Community Behavioral Health Centers (CBHCs) that will expand access to routine, urgent and crisis treatment for mental health conditions and substance use disorders starting in January 2023. This is a key milestone in the implementation of the Roadmap for Behavioral Health Reform and the Administration’s commitment to improving access to behavioral health for residents of the Commonwealth. Also in January 2023, the Commonwealth will launch a 24/7 Behavioral Health Helpline that will provide clinical assessment, triage and referral to treatment, including deploying 24/7 mobile crisis intervention teams operated by Community Behavioral Health Centers.

“A critical part of the Roadmap for Behavioral Health Reform is expanding the ‘front door’ to treatment, so Massachusetts residents can access behavioral health treatment when and where they need it,” said Secretary of Health and Human Services Marylou Sudders. “The Community Behavioral Health Centers will ease the burden on individuals and families when accessing treatment, ensuring readily available outpatient care in the community for people of all ages and backgrounds so that every resident can have their behavioral health care needs met.” 

“Access to timely, evidence-based behavioral health care has never been more important than it is now. MassHealth is committed to expanding equitable access to treatment and ensuring all of our members have the care they need within their communities,” said Assistant Secretary for MassHealth Amanda Cassel Kraft. “MassHealth’s investment in this newly designated community-based statewide network of Community Behavioral Health Centers will help ensure our members receive the behavioral health services they need, when they need them, including in a crisis.”

“The Behavioral Health Helpline and its connection to the Community Behavioral Health Centers will create a real-time solution for providing assistance with easier access and will make a real difference in people’s lives.” said DMH Commissioner Brooke Doyle. “It will not only provide faster access to mental health treatment to all who reach out, but it will also make reaching into traditionally underserved communities a central priority.  Real-time mental health treatment through the CBHCs is a change people have wanted for a long time.”

“This is exciting news for families and individuals across the Commonwealth who have struggled to know where, when, and how to access needed behavioral healthcare.  Community Behavioral Health Centers will offer children, youth, and adults a clear place to go for mental health and addiction treatment help,” said Lydia Conley, President/CEO of the Association for Behavioral Healthcare. “We applaud the Baker-Polito Administration for the vision of the Behavioral Health Roadmap and for this significant investment to strengthen and enhance close-to-home behavioral health treatment options, including crisis and urgent care.  We look forward to working together on implementation of these centers and other transformative initiatives in the coming weeks and months.” 

“We applaud Secretary Sudders and the EOHHS team as they usher in a new era of responsive behavioral health care in the Commonwealth with the selection of Community Behavioral Health Centers (CBHCs). We thank the CBHCs and their staff as they tee up to deliver timely access for children, youth, adults, and families living with mental health and/or substance use conditions to a robust mix of early intervention, urgent care, routine treatment, recovery support, and crisis stabilization services," said Danna E. Mauch, President/CEO of Massachusetts Association for Mental Health (MAMH).

The designated Community Behavioral Health Centers will provide same-day evaluation and referral to treatment, evening and weekend hours, timely follow-up appointments, and evidence-based behavioral health treatment, in person at their community-based locations and via telehealth. The statewide network of Community Behavioral Health Centers will deliver 24/7 community-based mobile crisis intervention and stabilization, as an alternative to hospital emergency departments. These Centers will serve all ages and all communities across the Commonwealth.

The following providers have been selected for designation as Community Behavioral Health Centers:




  • Advocates
  • Community HealthLink
  • Riverside Community Care
  • Clinical Support Options


  • Beth Israel Lahey Behavioral Health Services
  • Vinfen
  • Eliot Community Human Services

Metro Boston

  • Riverside Community Care
  • Aspire Health Alliance
  • Boston Medical Center
  • Cambridge Health Alliance
  • North Suffolk Community Services


  • Clinical Support Options
  • Behavioral Health Network
  • Center for Human Development
  • The Brien Center


  • High Point
  • Child and Family Services
  • Community Counseling of Bristol County
  • Bay Cove Human Services
  • Fairwinds Center


Full details on Community Behavioral Health Centers can be found here.

Media Contact for Baker-Polito Administration Selects Statewide Network of Community Behavioral Health Centers

Massachusetts Department of Mental Health 

The Department of Mental Health, as the State Mental Health Authority, assures and provides access to services and supports to meet the mental health needs of individuals of all ages; enabling them to live, work and participate in their communities.