Press Release

Press Release Coalition to Host Webinar on Protecting Your Business & Your Customers

Join GBCC, CACC, NBCVB, and OCABR to Hear about Creating a Fair Playing Field for All
For immediate release:
  • Office of Consumer Affairs and Business Regulation
  • Division of Professional Licensure
  • Division of Standards
  • Greater Beverly Chamber of Commerce
  • Cape Ann Chamber of Commerce
  • North of Boston Convention & Visitors Bureau

Media Contact for Coalition to Host Webinar on Protecting Your Business & Your Customers

Carolyn Assa, Director of Communications, Office of Consumer Affairs and Business Regulation

BostonThe Massachusetts Office of Consumer Affairs and Business Regulation (OCABR) in collaboration with the Greater Beverly Chamber of Commerce (GBCC), the Cape Ann Chamber of Commerce (CACC), and the North of Boston Convention & Visitors Bureau (NBCVB) will host a virtual event - Protecting Your Business and Your Customers: Creating a Fair Playing Field for All - on Tuesday, 6/8/21 at 11am. 

“The Greater Beverly Chamber of Commerce is thrilled to partner with OCABR, CACC, and NBCVB for this virtual discussion which brings our members to the table with state regulators,” said Leslie Gould, Executive Director of the Greater Beverly Chamber of Commerce. “It is critical that there are checks and balances in place to protect both the businesses and the consumers that patronize them. We strongly encourage business owners to participate in this conversation with the department that is a leader in educating, advocating and serving as a complaint resolution entity.”

The panel will be moderated by Leslie Gould and feature guest speakers: Edward A. Palleschi, Undersecretary of Consumer Affairs; Layla R. D'Emilia, Commissioner of the Division of Professional Licensure; and James P. Cassidy, Director of the Division of Standards. This webinar is free and open to the public; however, advance registration is required. Register here.

“We believe intrinsically that good information empowers consumers, and more than that it helps businesses excel in the services they provide for those same constituents. Subsequently, OCABR seeks to inform, protect, and empower all residents of the great state of Massachusetts through our programs, services, and business regulation,” said Edward A. Palleschi, Undersecretary of Consumer Affairs and Business Regulation. “I also want to note what a privilege it is to be hosting this event jointly with our colleagues at GBCC, CACC, and NBCVB.”

Over the past fifteen months, the pandemic brought about new challenges, concerns, and guidance to help businesses continue to operate. Throughout this period safety was at the forefront of much of what occurred. While the state of emergency has concluded, the need to maintain safety protocols has not. This webinar will address ways to protect your business and yourself in the best of times, and as has been the case more recently, in the worst of times.

The Division of Professional Licensure’s mission is to protect the health, safety and welfare of the public, by licensing qualified individuals and businesses to provide services to consumers,” said DPL Commissioner Layla R. D’Emilia. “I appreciate the opportunity to discuss this important work with the North Shore business community.”

This webinar is part of series of virtual events designed to help Massachusetts businesses and consumers be more informed and empowered. During this webinar on protecting businesses and consumers, attendees will be able to ask questions and receive real-time responses from our panel of experts. Participants will learn about state mandates and how to report violations as well as hear about consumer protection programs and how to take advantage of them.

“There is a lot that we do behind the scenes that the average consumer may not be aware of, but which ensures that all businesses they shop at offer products that are measured in a way that is equal and consistent,” said DOS Director James P. Cassidy. “This simple act not only benefits consumers, it helps maintain a level playing field for businesses that compete in the marketplace in turn protecting both the business and the consumer.”


Media Contact for Coalition to Host Webinar on Protecting Your Business & Your Customers

Office of Consumer Affairs and Business Regulation 

The Office of Consumer Affairs & Business Regulation (OCABR) empowers Massachusetts consumers through advocacy, community outreach, education programs, and partnerships while ensuring a fair and competitive marketplace for the business its five agencies regulate. In advancing its mission, OCABR continually strives to find a balance between protecting consumer rights and supporting business vitality in the Commonwealth.

Division of Occupational Licensure 

The Division of Professional Licensure, through its boards and offices, licenses and regulates more than 580,000 individuals, businesses, and schools to engage in over 150 trades and professions in Massachusetts.

Division of Standards 

The Division of Standards enforces accuracy requirements and other standards relating to weighing and measuring devices and their use in the sale of food, fuels and other products. DOS regulates the sale of gasoline and sets standards for lubricating oils and antifreeze, including the inspection of all fuel dispensing equipment for required markings pertaining to grade and brand. The Division also tests and approves coin operated devices, licenses auctioneers, transient vendors, promoters, peddlers, motor fuel and oil retailers and registers auto damage repair shops, and enforces the item pricing law, unit pricing regulations and item pricing waivers to retail food stores.

Greater Beverly Chamber of Commerce

The Greater Beverly Chamber of Commerce is a welcoming hub providing leadership, resources, networking, and advocacy for member businesses. Fostering community, collaboration, and connections, together we make our region vibrant. Representing business in Beverly, Danvers and surrounding communities the Chamber utilizes the funds it receives to best possible advantage, doing business for business through local and state legislative advocacy, public relations, and by sponsoring focused business, networking and educational programs. The Chamber is the voice of business in Beverly and is the #1 referral service in the region and surrounding communities.

Cape Ann Chamber of Commerce

The Cape Ann Chamber of Commerce is one of the Commonwealth of Massachusetts’ fastest growing chambers, with more than 1,000 members, including small businesses, global enterprises, independent businesspeople, and civic-minded individuals. We proudly serve all four Cape Ann communities – Essex, Gloucester, Manchester-by-the-Sea, and Rockport. The Chamber offers its members a broad range of resources, including three websites, three annual publications, dozens of workshops and seminars, and a number of member savings programs, referral services and networking opportunities. We work closely with community and government leaders on economic, cultural and educational initiatives, and sponsor events across the region.

North of Boston Convention & Visitors Bureau

The North of Boston Convention and Visitors Bureau, Inc. (NBCVB) is a private, nonprofit, membership based organization responsible for promotion of Essex County as a travel destination. Established by legislation as one of the state’s 16 regional tourism councils, NBCVB is the official liaison between the North of Boston region and the Massachusetts Office of Travel and Tourism. The NBCVB has been in existence since 1955 and is located in Salisbury at the Maria Miles Visitor Center on I-95 South. The NBCVB is managed by a professional staff with the Executive Director responsible for the day-to-day operations of the agency. The overall mission of the NBCVB is to develop and implement effective marketing strategies to increase the number of overnight visitors to Massachusetts.

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