Press Release

Press Release COVID-19 Command Center Activates Everbridge Alert System

Text and call alerts will reach 4.5 million phone lines
For immediate release:
12/03/2020
  • Executive Office of Health and Human Services

Media Contact for COVID-19 Command Center Activates Everbridge Alert System

Kate Reilly, COVID-19 Command Center Communications Director

BostonToday, the COVID-19 Command Center is sending out a message via the Everbridge Resident Connection Alerts MA System reminding residents of the serious risk that COVID-19 poses to the Commonwealth. This is the third message to be sent to residents using the Everbridge alert system. These alerts will appear as a phone call or text message. This alert will reach approximately 4.5 million phone lines, including cell and landlines.

The message will go out at 5 p.m. from Department of Public Health and will be sent in English and Spanish. Residents can choose to receive future messages by text, email, or phone in their preferred language by opting in at mass.gov/covidalerts.

Today’s message will remind residents of the serious risk of COVID-19 spread as we dive deeper into the Holiday Season. This message builds on the Command Center and the COVID-19 Enforcement Intervention Team’s (CEIT) efforts to ensure residents remain vigilant with COVID protections, including wearing a mask, washing hands, keeping your distance and avoiding groups.

The CEIT continues to engage with high risk communities including a field program which has handed out over 336,000 flyers, 338,000 masks, 16,000 bottles of hand sanitizer, 350 large sanitizer stands at businesses and talked to hundreds of thousands of residents – urging them to mask up, stop hosting gatherings with extended family, be smart if they car pool and remain vigilant about the virus.

Phone message text:

This is an important message from the Massachusetts Department of Public Health. Confirmed cases of COVID-19 are on the rise in Massachusetts, and there is community-wide spread in your city or town. Follow these guidelines to protect yourself and your loved ones. Wear a mask, wash your hands, keep your distance, and avoid groups. For more information on how to stop the spread visit mass.gov/stopcovid19

Text message text:

MAGov Alert: COVID19 is spreading in your city/town. Protect your loved ones. Wear a mask. Wash hands. Keep your distance. Avoid groups. Mass.gov/stopcovid19

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Media Contact for COVID-19 Command Center Activates Everbridge Alert System

Executive Office of Health and Human Services 

The Executive Office of Health and Human Services is the largest secretariat in state government and is comprised of 12 agencies, in addition to 2 soldiers’ homes and the MassHealth program. Our efforts are focused on the health, resilience, and independence of the one in four residents of the Commonwealth we serve. Our public health programs touch every community in the Commonwealth.
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