In commemoration of Veterans Day, Attorney General Maura Healey announced a new position within her office to assist Massachusetts veterans, servicemembers and their families. In addition, AG Healey has highlighted the enhanced efforts across the office to provide services to veterans in need.\n\nAs the Veterans Affairs Coordinator for the Attorney General\u2019s Office, David Bolcome is the office\u2019s point of contact for issues and initiatives within the Massachusetts veterans community. Bolcome \u2013 a veteran of the U.S. Marine Corps and a Senior Investigator in AG Healey\u2019s Civil Investigations Division \u2013 is focused on increasing communication between the AG\u2019s Office and the veteran and servicemember community in the state.\n\nIn addition to this new role, AG Healey\u2019s Consumer Advocacy and Response Division (CARD) has bolstered a team of consumer specialists \u2013 led by Legal Analyst Janice Fahey \u2013 that handle calls to its hotline and review complaints focused on veteran-specific issues and concerns including accessing earned benefits. Since January 2017, more than 1,200 veterans and servicemembers have filed complaints with the AG\u2019s Office on a wide variety of issues including telemarketing scams, predatory debt collection, home improvement contracts and issues with retail and utility companies.\n\n\u201cOur veterans and servicemembers served and protected our country and we will do everything we can to support and honor them,\u201d said AG Healey. \u201cOur office is committed to ensuring that veterans, servicemembers and military families can access the protections and benefits owed to them.\u201d\n\nAs part of his new role, Bolcome has been working with a number of organizations and state agencies to help identify issues that affect veterans, service members and their families and to develop collaborative partnerships that will enhance the services and assistance offered to those in need.\n\nPrior to joining the AG\u2019s Office in March 2014, Bolcome was enlisted in the Marines for six years and served in the infantry rifle company of the 1st Battalion, 25th Marine Regiment, 4th Marine Division. He is a combat veteran of the Afghanistan war: Operation Enduring Freedom, and obtained the rank of Corporal before his honorable discharge. Bolcome is continuing to serve in his current position as a Senior Investigator in the AG\u2019s Office as well.\n\nAG Healey\u2019s Office works in a number of other ways to help the veteran community:\n\nRaising awareness: Earlier this week, AG Healey and members of her staff joined Carlos and M\u00e9lida Arredondo to raise awareness about U.S. military veterans who take their lives by participating in the \u201c22 Pushup Challenge.\u201d \n\tEnsuring Inclusion: AG Healey led a coalition of attorneys general in filing an amicus brief strongly opposing the Trump Administration\u2019s plan to ban military service by transgender servicemembers.\n\tStudent loans: The AG\u2019s Office secured a $2 million settlement with a company that made predatory and illegal loans to 85 Massachusetts consumers. AG Healey also sent a letter to the U.S. Department of Veterans Affairs urging the department to reinstate protections for veteran borrowers against predatory for-profit schools. \n\tGrant funding: In February 2017, the AG\u2019s Office awarded $350,000 in grant funding to four organizations \u2013 Community Legal Aid, Inc, The Legal Services Center of Harvard Law School, Veterans Legal Services and Montachusett Veterans Outreach Center \u2013 to provide legal assistance to hundreds of veterans in need. \nThe AG\u2019s Consumer Advocacy and Response Division also works closely with the state\u2019s Department of Veterans Services and with the Massachusetts Veterans Services Officer Association to support the organizations in their efforts to support veterans who have concerns around their economic stability.\n\nVeterans looking for more information or assistance with their student loans should visit the AG\u2019s Student Lending Assistance page or call the Student Loan Assistance Unit Hotline at 1-888-830-6277. Consumers with other questions or concerns can call the Attorney General\u2019s consumer hotline at 617-727-8400 or file a complaint with the office.\n\nFor more information on the AG\u2019s Veterans Resource Guide, click here.