News New interactive Case Manager to go live in December

  • Child Support Enforcement Division

Massachusetts — Our new interactive case manager will go live in early December. Customers who currently use case manager will log in using their current user ID and password, but will be prompted to create a new password. Customers will also be asked to set up 3 security questions and provide an email address. More information and a video with “how to” information will be posted soon.

Child Support Enforcement Division 

We provide services to parents who pay child support and parents and caretakers who receive child support. Child support is a way for parents to share the financial responsibility for their child, even when they do not live together. Either parent or the child’s caretaker can apply for our services to establish paternity (get an order determining a child’s legal father) or to get, enforce, or change a child support order.