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Boston, MA — Today, the Office of Consumer Affairs and Business Regulation released a survey of the top four nationwide cell phone carriers. The survey (PDF attached) looked at various smartphone plans’ prices, the amount of data offered, and cancellation policies.
“If you’re looking to change or buy a new cell phone plan, you need to do your research before calling or going to a store. It will save you time and money if you know the plan you want,” said John Chapman, Undersecretary of Consumer Affairs and Business Regulation. “Navigating the details of different plans can be confusing, and we’re happy to give consumers tips and information to better compare these services.”
The Office of Consumer Affairs and Business Regulation conducted a survey of four nationwide cell phone carriers – Verizon Wireless, Sprint, AT&T, and T-Mobile – comparing the prices and features of various smartphone data plans. For approximately $100 a month, consumers have many options (PDF attached) for data, voice, and messaging packages for single-line access.
The Office of Consumer Affairs and Business Regulation advises consumers to find answers to some of the following questions before upgrading or changing their plan:
The Baker-Polito Administration’s Department of Telecommunications and Cable regulates the Massachusetts telecommunications and cable industries, promotes competition, and protects consumers’ interests. The Office of Consumer Affairs and Business Regulation is committed to protecting consumers through advocacy and education, and also works to ensure that the businesses its agencies regulate treat all Massachusetts consumers fairly. Follow the Office at its blog, on Facebook, and on Twitter @Mass_Consumer.