Press Release

Press Release What’s Keeping You Up at Night? Ever Experience a Consumer Nightmare? Are You a Problem Solver or an Idea Person?

For immediate release:
  • Office of Consumer Affairs and Business Regulation

Media Contact

Chris Goetcheus, Communications Director

The Massachusetts Office of Consumer Affairs And Business Regulation Wants to Hear From You!

Boston, MA — Massachusetts Consumer Affairs Undersecretary John Chapman and representatives from the regulatory agencies his Office oversees are engaging in a summer listening tour with consumers at locations across the Commonwealth. Five scheduled consumer listening sessions seek to hear what issues consumers are concerned with and their recommendations for improvements to consumer protections and rights.

Topics on the table include, but are not limited to:

Massachusetts Do Not Call List/Telemarketers/Call Spoofing;
Home Improvement Contractor Requirements;
Predatory Lending Practices & Debt Collectors;
Data Privacy and Breaches;
Broadband & Wireless Coverage;
Insurance – Health, Home and Flood;
Licensing for Professional Services;
Used Car Sales; and


 Listening Session Dates and Locations
All Listening Sessions are 11:30am to 1:30pm

Lowell, Wednesday, July 27th
Lowell City Hall, 375 Merrimack Street, Mayor’s Reception Room, 2nd Floor

Plymouth, Thursday, July 28th
Plymouth Center for Active Living, 44 Nook Road

Boston, Tuesday, August 2nd
1000 Washington Street, Hearing Room 1E, First Floor


Media Contact

Office of Consumer Affairs and Business Regulation 

The Office of Consumer Affairs and Business Regulation protects and empowers consumers through advocacy and education, and ensures a fair playing field for the Massachusetts businesses its agencies regulate.


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