- Office of Consumer Affairs and Business Regulation
Media Contact for Wireless Carriers are Retiring their 3G Networks for 5G in 2022
Jennifer Hubert, Deputy Director of Communications
BOSTON, MA — The 3G phase out will be completed by the end of 2022, but carriers are starting the process as early as January 1, 2022. It will also affect other devices that rely on 3G like medical devices (including medical alert systems), tablets, smart watches, vehicle SOS services, monitored fire alarms, and home security systems. Contact your mobile provider or check their website for more information about their 3G retirement plan and to find out if your phone or any other device, may be affected. If your mobile phone is older than an iPhone 6 or Samsung Galaxy S4, it will likely require an upgrade before 3G technology is eliminated.
For more information go to www.fcc.gov. If you have any questions about this advisory, please contact the Department of Telecommunications and Cable at (617) 305-3580. M-F 8:45AM–5:00PM.