Department of Developmental Services Locations

Most individuals and families have contact with us through their local Area Office. These 23 offices are located throughout Massachusetts. Area Offices are responsible for managing and monitoring the services we provide, or arrange for individuals served by us, and their families who live in the towns covered by the respective Area Office. Functions performed at an Area Office include: information and referral, service coordination/case management, service planning, prioritization and arrangements, complaint resolution; and citizen and family involvement.

The staff contacts located in the Area Offices include: the Area Director, Assistant Area Director, Area Clinical staff, Program Monitors and Service Coordinators.

This area office serves the following towns and communities:
Adams, Alford, Becket, Cheshire, Clarksburg, Dalton, Egremont, Florida, Gr. Barrington, Hancock, Hinsdale, Lanesboro, Lee, Lenox, Monterey, Mt. Washington, New Ashford, New Marlboro, N. Adams, Otis, Peru, Pittsfield, Richmond, Sandisfield, Savoy, Sheffield, Stockbridge, Tyringham, Washington, W. Stockbridge, Williamstown, Windsor

Most individuals and families have contact with us through their local Area Office. These 23 offices are located throughout Massachusetts. Area Offices are responsible for managing and monitoring the services we provide, or arrange for individuals served by us, and their families who live in the towns covered by the respective Area Office. Functions performed at an Area Office include: information and referral, service coordination/case management, service planning, prioritization and arrangements, complaint resolution; and citizen and family involvement.

The staff contacts located in the Area Offices include: the Area Director, Assistant Area Director, Area Clinical staff, Program Monitors and Service Coordinators.

This area office serves the following towns and communities:
Abington, Avon, Bridgewater, Brockton, East Bridgewater, Easton, Holbrook, Rockland, Stoughton, West Bridgewater, Whitman

Most individuals and families have contact with us through their local Area Office. These 23 offices are located throughout Massachusetts. Area Offices are responsible for managing and monitoring the services we provide, or arrange for individuals served by us, and their families who live in the towns covered by the respective Area Office. Functions performed at an Area Office include: information and referral, service coordination/case management, service planning, prioritization and arrangements, complaint resolution; and citizen and family involvement.

The staff contacts located in the Area Offices include: the Area Director, Assistant Area Director, Area Clinical staff, Program Monitors and Service Coordinators.

This area office serves the following towns and communities:
Aquinnah, Barnstable, Bourne, Brewster, Chatham, Chilmark, Dennis, Eastham, Edgartown, Falmouth, Harwich, Hyannis, Mashpee, Nantucket, Oak Bluffs, Orleans, Provincetown, Sandwich, Tisbury, Truro, Wellfleet, West Tisbury, Yarmouth

Most individuals and families have contact with us through their local Area Office. These 23 offices are located throughout Massachusetts. Area Offices are responsible for managing and monitoring the services we provide, or arrange for individuals served by us, and their families who live in the towns covered by the respective Area Office. Functions performed at an Area Office include: information and referral, service coordination/case management, service planning, prioritization and arrangements, complaint resolution; and citizen and family involvement.

The staff contacts located in the Area Offices include: the Area Director, Assistant Area Director, Area Clinical staff, Program Monitors and Service Coordinators.

This area office serves the following towns and communities:
Acton, Arlington, Bedford, Boxboro, Burlington, Carlisle, Concord, Lexington, Lincoln, Littleton, Maynard, Stow, Wilmington, Winchester, Woburn

Located in Boston at 1000 Washington Street, the Central Office oversees all of our functions and operations throughout the state and establishes statewide policies and procedures. These statewide functions include: Commissioner's Office, Community field operations, Finance, budget and contracts, Human rights, Investigations, Legal, Policy, planning and children's services, Quality management, Volunteers and board membership.

Within the Central Office, the primary staff includes the Commissioner, Deputy Commissioner, Chief of Staff, General Counsel, Assistant Commissioners, and the Statewide Directors for Investigations, Human Rights, and Turning 22.

Each Area Office reports to one of four geographically located Regional Offices. The Regional Office provides management of the area offices and performs the following regional functions: intake and eligibility determination, survey and certification of service providers, procurement and contracts business, legal and administration, abuse and mistreatment investigations, informal conferences to resolve disputes about the identification, prioritization, or provision of services.

The primary staff contacts located in the Regional Office include: Regional Director, Community Systems Manager, Regional Operations Manager, Regional Family Support Director, Regional Eligibility Director, Regional Quality Management Director, Senior Investigator, and Assistant General Counsel.

This regional office serves the following area offices:
Berkshire, Franklin/Hampshire, Holyoke/Chicopee, North Central, South Valley (Milford), South Valley (Southbridge), Springfield/Westfield, Worcester

Most individuals and families have contact with us through their local Area Office. These 23 offices are located throughout Massachusetts. Area Offices are responsible for managing and monitoring the services we provide, or arrange for individuals served by us, and their families who live in the towns covered by the respective Area Office. Functions performed at an Area Office include: information and referral, service coordination/case management, service planning, prioritization and arrangements, complaint resolution; and citizen and family involvement.

The staff contacts located in the Area Offices include: the Area Director, Assistant Area Director, Area Clinical staff, Program Monitors and Service Coordinators.

This area office serves the following towns and communities:
Belmont, Cambridge, Somerville, Waltham, Watertown

Most individuals and families have contact with us through their local Area Office. These 23 offices are located throughout Massachusetts. Area Offices are responsible for managing and monitoring the services we provide, or arrange for individuals served by us, and their families who live in the towns covered by the respective Area Office. Functions performed at an Area Office include: information and referral, service coordination/case management, service planning, prioritization and arrangements, complaint resolution; and citizen and family involvement.

The staff contacts located in the Area Offices include: the Area Director, Assistant Area Director, Area Clinical staff, Program Monitors and Service Coordinators.

This area office serves the following towns and communities:
Assonet, Fall River, Freetown, Somerset, Swansea, Westport