If you have a problem with a financial product or service in Massachusetts, you may submit a complaint with the Division of Banks (DOB).
Learn more requesting public record from the Division of Banks (DOB).
Cybersecurity is not just a problem for business and financial institutions. Learn more about how to protect yourself.
Find out what you can do if you spot elder financial abuse or fraud at your financial institution. Learn about reporting requirements, training resources, and suspicious activity reporting.
The Division of Banks (DOB) licenses non-deposit companies and individuals. Learn more about the licensing process and eligibility requirements.