Learn what to do if you know or suspect a child is being abused or neglected. If a child is in immediate danger, call 911.
If you would like to discuss case concerns or ask questions about case practice and policy, please contact the Office of the Ombudsman
Many people work with the Department of Children and Families (DCF) to help keep children safe and well.
DCF is committed to providing adolescent services that encourage positive youth development and empowerment.
DCF has a designated RAO who will receive and respond to your public records requests.
The Fair Hearing Unit conducts Administrative Appeals regarding certain decisions made by the Department.
The Department of Children and Families seeks dedicated child welfare professionals
Adoption provides a permanent, supportive home for a child.
You can volunteer your time to help foster children in the Commonwealth. Please review the information on these pages and consider becoming a foster care review volunteer.
DCF allows contacted provider agencies to access and enter data into its information technology system, i-FamilyNet.