The Statewide Treatment Protocols are the standard of EMS patient care in Massachusetts.
Licensed Massachusetts ambulance services use MATRIS to report EMS data to the Office of Emergency Medical Services (OEMS).
If you are not satisfied with the care either you or someone else received by Emergency Medical Services (EMS) personnel, you may file a complaint with the Office of Emergency Medical Services (OEMS).
Learn about certification for Emergency Medical Services Personnel.
Information for ambulance services about licensure with the Department of Public Health.
Learn how to request public records from the Office of Emergency Medical Services (OEMS).
Learn about and explore updates on the various groups working with the Bureau of Health Care Safety & Quality.
Learn about and explore resources for the Office of Emergency Medical Services.
EMS personnel can find accredited training institutions for continuing education and refresher courses. Institutions can apply for or renew accreditation.
Find trauma hospital destinations, learn about data and verification, and more.
Information about Mobile Integrated Health (MIH) and Community Paramedicine in Massachusetts.