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Renew your EMT, Advanced EMT, or Paramedic certification 

EMS personnel in Massachusetts are required to renew their certification every two years.

Massachusetts Ambulance Trip Record Information System (MATRIS) 

Licensed Massachusetts ambulance services use MATRIS to report EMS data to the Office of Emergency Medical Services (OEMS).

File a Complaint or Serious Incident Report with the Office of Emergency Medical Services 

If you are not satisfied with the care either you or someone else received by Emergency Medical Services (EMS) personnel, you may file a complaint with the Office of Emergency Medical Services (OEMS).

Emergency Medical Technicians (EMTs) and Paramedics 

Learn about certification for Emergency Medical Services (EMS) Personnel.

Massachusetts Ambulance Services 

Information for ambulance services about licensure with the Department of Public Health.

Mobile Integrated Health Care and Community EMS 

Information about Mobile Integrated Health (MIH) and Community Paramedicine in Massachusetts.

About the Office of Emergency Medical Services 

Learn about and explore resources for the Office of Emergency Medical Services.

Massachusetts EMS Accredited Training Institutions 

EMS personnel can find accredited training institutions for continuing education and refresher courses. Institutions can apply for or renew accreditation.

Trauma Centers 

Find trauma hospital destinations, learn about data and verification, and more.

Committees, Councils, and Working Groups - BHCSQ 

Learn about and explore updates on the various groups working with the Bureau of Health Care Safety & Quality.