Respond to a jury duty summons

Serving on a jury is an important responsibility for U.S. citizens in Massachusetts. Learn what to do if you receive a summons.

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The Details


When you’re summoned for jury duty, you’ll be given a date, time, and location to appear. Jurors are selected at random, and have the option to postpone their service to a date of their choice for up to a year.

If you’re summoned to a trial jury and can’t get to the courthouse because of a serious hardship, you can request a hardship transfer to a different courthouse. Hardship transfers are rare, and distance and inconvenience aren’t typically considered hardships.


To be qualified to serve on a jury, you have to:

  • Be a U.S. citizen
  • Be 18 or older
  • Be able to speak and understand English
  • Live in the county in which you’ve been called to serve (including students living at college)

You are disqualified from jury duty if you:

  • Don’t meet the eligibility requirements
  • Are physically or mentally unable to serve (and can verify this with a doctor’s note)
  • Act as a full-time caregiver to a person with a disability in your household (and can verify this with a doctor's note)
  • Are 70 or older and don’t wish to serve
  • Won’t be physically present in your home county for the next year (for instance, if you’re deployed overseas)
  • Have moved out of the county you were summoned in
  • Have appeared for juror service in the last 3 years
  • Are in custody, are currently charged with a felony, or have been convicted of a felony in the last 7 years

How to

You can respond to your summons in a few different ways:

  • Confirm your service
  • Request a disqualification
  • Postpone your service
  • Request a hardship transfer

You can respond to your jury summons online with the following information from your summons:

  • Badge number
  • PIN
  • Home ZIP code

You can also update your contact information, find details about your courthouse, and complete the required Confidential Juror Questionnaire (CJQ) through the online portal. You must print the CJQ and bring it with you to the courthouse. To protect your privacy, you cannot submit the CJQ online.

To respond by mail, fill out and send the postage-prepaid Juror Confirmation Form to the address specified at the bottom of your summons.

To respond to your summons by phone, call the Office of Jury Commissioner (OJC) Call Center at (800) 843-5879.

If you’re responding from out of state, call (617) 338-6409.

More info

Courthouse information

Your summons will include information about your courthouse, but you can also find details about parking, accessibility, and more online.


You will get a paper Confidential Juror Questionnaire (CJQ) and directions in the mail about 10 days before your service date. Complete it and take the form with you to the courthouse.



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