Adult Day Health complaint and advocacy information

The Adult Day Health licensure regulations require, at 105 CMR 158.027(D), that all programs post a notice with the names, addresses and telephone numbers of the following regulatory and advocacy agencies.

Department of Public Health

Division of Health Care Facility Licensure & Certification
Complaint Intake Unit
99 Chauncy St.
11th Floor
Boston, MA  02111

Tel: (800) 462-5540 or (617) 753-8150
Fax: (617) 753-8165

Website

Executive Office of Elder Affairs

Community Care Ombudsman Program
One Ashburton Place
5th floor
Boston, MA 02108

Tel: (617) 727-7750
Tel: (800) 243-4636 (nationwide)
TTY: (800) 872-0166
Fax: (617) 727-9368
Elder Abuse Hotline: (800) 922-2275 (Voice/TTY)

Website

Disabled Persons Protection Commission

300 Granite Street
Suite 404
Braintree, MA 02184

Tel: (617) 727-6465
TTY: (888) 822-0350
Fax: (617) 727-6469

Website

Office of the Attorney General

Medicaid Fraud Division
One Ashburton Place
Boston, MA 02108

Tel: (617) 963-2360
Medicaid Fraud Complaint Line: (617) 963-236

Local Aging Services Access
Tel: (800) Age-Info, (800) 243-4636

Office of the Attorney General website

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