Assisted Living Ombudsman

The Assisted Living Ombudsman is appointed to receive and investigate complaints made by individuals against Assisted Living facilities or staff.

Assisted Living Ombudsman Program

The ombudsman may act as mediator and attempt to resolve problems that arise between an assisted living facility and one or more of its residents. Anyone can bring a complaint before the ombudsman. The complaint can be on behalf of a specific resident or on behalf of residents as whole.

The ombudsman does not make recommendations of specific residences for you but can provide you information on any complaints filed against a residence.

To contact an Assisted Living Ombudsman, call 617-727-7750.

Assisted Living Ombudsman Program

The ombudsman may act as mediator and attempt to resolve problems that arise between an assisted living facility and one or more of its residents. Anyone can bring a complaint before the ombudsman. The complaint can be on behalf of a specific resident or on behalf of residents as whole.

The ombudsman does not make recommendations of specific residences for you but can provide you information on any complaints filed against a residence.

To contact an Assisted Living Ombudsman, call 617-727-7750.

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