Case Studies - Business Improvement Districts (BID)

View case studies conducted on the Business Improvement Districts (BID) module.

Hyannis, MA

The Hyannis Main Street Business Improvement District (HMSBID) is a private nonprofit organization that was established in 1999 in response to the need to improve the commercial appeal of downtown Hyannis. There are three professional administrative staff associated with the BID that are paid by BID fees. The BID includes 120 properties, valued at $75 million. Between 1999 and 2006, the downtown vacancy rate has decreased from 10% to 1%.

Main Street, Hyannis, MA
Main Street, Hyannis, MA

The improvement plan from the HMSBID addresses the following:

  • Business development
  • Capital improvements
  • A pedestrian-friendly streetscape project for a reconstruction of Main Street financed partially by a $2 million Public Works Economic Development grant from the Massachusetts Department of Transportation
  • Street lights
  • Helped facilitate the “Walkway to the Sea” connecting Main Street to Hyannis Harbor, and other walkways
  • Street and directional signs and information kiosks
  • Government relations (e.g., zoning, housing, security, maintenance, parking)
  • Maintenance and street decor (e.g., litter and weed removal, graffiti removal, flower displays)
  • Marketing and programming (e.g., district promotion through brochures, directories, news fliers, advertising)
  • Security (e.g., subsidy for the Barnstable Police Substation)

Additional information regarding the Hyannis Main Street Business Improvement District may be found at or by contacting Cynthia Cole, Director of the Hyannis Main Street Business Improvement District:

Mailing Address:
P.O. Box 547
Hyannis, MA 02601

Physical Address:
397 Main Street
Hyannis, MA 02601

Phone: (508) 775-7982


Springfield, MA

Since 1998, the Springfield BID has been providing cleaner streets and sidewalks, improved aesthetics of downtown parks and historic buildings, and care for new and existing trees, shrubs and flowers. The BID includes 235 properties assessed at over $300 million, with yearly revenue ranges from $750,000 to $800,000. The Springfield BID is a coalition of property owners, tenants, city officials and other groups, and includes an 11-member Board of Directors. Other activities include:

  • helping to hire private duty police officers
  • marketing the downtown
  • producing concert series
  • financially supporting the 4th of July fireworks and Holiday Lighting events.

Between 1999 and 2006, assessed values in the district climbed 54%.

Pancake breakfast in Springfield, MA
Pancake breakfast in Springfield, MA

Additional information regarding the Springfield BID may be found at or by contacting Jeff Keck, Executive Director of the Springfield Business Improvement District.

1441 Main Street, Suite 111
Springfield, MA 01103

Phone: (413) 781-1591