The State Organization Index provides an alphabetical listing of government organizations, including commissions, departments, and bureaus.
Top-requested sites to log in to services provided by the state
501 Boylston Street, Suite 5100, Boston, MA 02116
Home Improvement Contractor Registrations and Renewals
1 Ashburton Place, Suite 1301, Boston, MA 02108
Home Improvement Contractor Complaint and Enforcement Hearings
1000 Washington Street, Suite 710, Boston, MA 02118
Consumer hotline (617) 973-8787
Toll-free consumer hotline (888) 283-3757
9:00 a.m. - 4:30 p.m.
The Division of Professional Licensure, an agency within the Office of Consumer Affairs and Business Regulation, protects consumers by making sure the professionals they hire comply with state licensing laws. DPL oversees 39 boards of registration, which license and regulate more than 580,000 individuals and business to practice some 167 trades and professions. DPL also licenses and regulates the Office of Public Safety and Inspections, and the Office of Private Occupational Schools.
436 Dwight Street , Springfield , MA 01103
Main (617) 727-3074
TTY (617) 727-2099
Springfield Office (413) 735-6293
The DOB supervises over 180 state-chartered banks and credit unions and over 8,000 non-depository institutions doing business in Massachusetts. Non-depository institutions doing business in Massachusetts supervised by the DOB include:
1000 Washington Street, 10th Floor, Boston, MA 02118-6400
Main (617) 956-1500
Toll-Free (800) 495-BANK (2265)
9:00 am - 5:00 pm.
The Division of Insurance administers the laws of the Commonwealth as they pertain to the protection of the insurance consumer through the regulation of the insurance industry. The DOI monitors financial solvency, licenses insurance companies and producers, reviews and approves rates and forms, and coordinates the takeover and liquidation of insolvent insurance companies and the rehabilitation of financially troubled companies. They investigate and enforce state laws and regulations pertaining to insurance and responds to consumer inquiries and complaints.
1000 Washington Street, 8th Floor, Boston, MA 02118
Main (617) 521-7794
Toll Free (877) 563-4467
8:45 am - 5:00 pm.
The Division is responsible for enforcing the accuracy requirements and other standards relating to weighing and measuring devices and the use thereof in the sale of food, fuels and other products. DOS regulates the sale of gasoline and sets standards for lubricating oils and antifreeze, including the inspection of all fuel dispensing equipment for required markings pertaining to grade and brand. The Division also tests and approves coin operated devices, licenses auctioneers, transient vendors, promoters, peddlers, motor fuel and oil retailers and registers auto damage repair shops. In addition the Division enforces the item pricing law and unit pricing regulations and item pricing waivers to retail food stores.
One Ashburton Place, Room 1115, Boston, MA 02108
9:00 am-4:30 pm
The Department of Telecommunications and Cable oversees the telecommunications and cable industries in Massachusetts, working to ensure that residents receive high-quality communications services at just and reasonable rates while promoting sustainable competition in the communications marketplace.
1000 Washington Street, Suite 820, Boston, MA 02118
Main: (617) 305-3580
Consumer hotline: (800) 392-6066
8:45 am–5:00 pm