Official websites use .mass.gov

A .mass.gov website belongs to an official government organization in Massachusetts.
Secure websites use HTTPS certificate

A lock icon or https:// means you’ve safely connected to the official website. Share sensitive information only on official, secure websites.

Skip to main content

Contrast Settings
We are testing UserWay, a tool that will let you change color contrast and other visual styles. Click the button below to open the settings.
If you'd like to share your feedback on this specific feature and help us make the site more accessible, please fill out this short survey.
State Organizations
Log In to...
Top-requested sites to log in to services provided by the state

Virtual Gateway

Unemployment Online

Child Support Services

Legal & Justice
Consumer Protection
Lemon Laws
Used Car Lemon Law
Dealership Lemon Law Sticker Audit Report

This page, Dealership Lemon Law Sticker Audit Report, is offered by
Office of Consumer Affairs and Business Regulation

Dealership Lemon Law Sticker Audit Report

The OCABR conducts semiannual audits of car dealerships in Massachusetts.

In an effort to assess and encourage compliance with regulations regarding the state’s Lemon Laws, the Office of Consumer Affairs and Business Regulation (OCABR) conducts annual dealership audits to identify the number of vehicles properly displaying Lemon Law stickers. Massachusetts law requires that every new or used vehicle offered or displayed for sale in the state must bear a sticker informing the consumer of their rights under the Lemon Laws.

Audit Reports

2016 Dealer Audit

2017 Dealer Audit

2018 Spring Dealer Audit

2018 Fall Dealer Audit

2019 Spring Dealer Audit

Contact for Dealership Lemon Law Sticker Audit Report

Phone

Consumer hotline Call Office of Consumer Affairs and Business Regulation, Consumer hotline at (617) 973-8787

Open M-F 9:00am-4:30pm.

Address

501 Boylston St, Suite 5100, Boston, MA 02116

Directions

Office of Consumer Affairs and Business Regulation

Phone

Consumer hotline Call Office of Consumer Affairs and Business Regulation, Consumer hotline at (617) 973-8787

Open M-F 9:00am-4:30pm.

Address

501 Boylston St, Suite 5100, Boston, MA 02116

Directions

Help Us Improve Mass.gov with your feedback

Did you find what you were looking for on this webpage?

Yes

No

If you have any suggestions for the website, please let us know. How can we improve the page?

Please do not include personal or contact information.

The feedback will only be used for improving the website. If you need assistance, please contact the Office of Consumer Affairs and Business Regulation. Please limit your input to 500 characters.

Please remove any contact information or personal data from your feedback.

If you need assistance, please contact the Office of Consumer Affairs and Business Regulation.

Please let us know how we can improve this page.

Please remove any contact information or personal data from your feedback.

If you need assistance, please contact the Office of Consumer Affairs and Business Regulation.