Rewarding Work Resources Inc., which contracts with the Council to operate our PCA referral directory, recently sent e-mail surveys to consumers using the directory, a sample of registered PCAs and staff from the PCM agencies assisting consumers. These surveys, which will continue on a twice a year basis, show that the new directory is an important tool for recruiting and hiring PCAs. To view a PowerPoint presentation on the surveys click here.
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Directory Surveys Show Strong Support From Consumers and PCAs