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Division of Banks contact detail information

Use the below contact information to reach the appropriate person within the Division of Banks.

Contact us

Unit  or Department Contact & e-mail Phone number
File a complaint    
Consumer Assistance Unit CAU e-mail address 617-956-1501
Foreclosure Delay Request Hotline   1-800-495-BANK (2265)
Mortgage Review Board Andrew Papalegis 617-368-1648
Public Comments / Requests    
Community Reinvestment Act (CRA) Irene Weydt 617-956-1546
Public Records Requests Records Access Officer  
Press Inquiries    
Director of Communications Chris Goetcheus 617-973-8767
Chief Operating Officer Mary Gallagher 617-956-1513
Commissioner's Office    
Executive Assistance to the Commissioner Elizabeth Hopkinson 617-956-1510
Foreclosure Database Filings    
Foreclosure - Right to Cure Irene Weydt 617-956-1546
Legal Paralegal Maureen Cunningham 617-956-1520

Contact the legal unit for questions regarding bank and credit union branch applications, bank and credit union insurance sales, corporate transactions, letters of legal existence, opinions and decisions, parity applications, and wholly-owned subsidiaries.

Licensing & registrations    
Automated teller machines (ATM) Marisol Monzon 617-956-1565
Mortgage licensing unit

Thomas Brennan

Michael DeSousa

Corey Burrows




Bank safety and soundness Michael Hensler 617-956-1524
Credit union safety and soundness Andrea Cipolla 617-956-1532
Bank and credit union consumer protection and CRA/MLCI Irene Weydt 617-956-1546
Finance companies and money service businesses Liam O'Driscoll 617-956-1551
Mortgage brokers and mortgage lenders Ruth Barry


Additional Resources for Contact us


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