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The Executive Office of Health and Human Services (EOHHS) Virtual Gateway offers training for providers and outreach workers that need to understand and use the Virtual Gateway EIM/ESM application to manage their client admission, eligibility and enrollment programs. Please review the Prerequisite Checklist and Course Overview below before enrolling in a course.
To access/complete legal agreements:
For assistance with EIM/ESM paperwork, contact the Department of Public Health EEMO at 1-800-232-0093.
Participants will learn how to enter and manage client data in ESM through the admissions (intake), eligibility, and enrollment process.
This course is designed for hospitals, community health centers and other providers and outreach workers who currently work with client admissions (intake), eligibility, and enrollment.
The following DPH Programs are currently available through EIM/ESM:
This full-day, instructor-led course provides hands-on training at one of several conveniently located training sites throughout the Commonwealth.
To register for training:
You will immediately receive a confirmation email of your registration.
If you any have questions, please contact:
Sandrene Odom, Training Registrar
EOHHS IT Virtual Gateway OperationsVirtualGatewayTraining@state.ma.us