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Employee Assistance Program (EAP)

A Program offering resources to help state employees deal with stressors in the workplace.
WellMass

This helpful free benefit provides state agencies and participating municipalities with customized seminars for workplace issues such as stress management, low morale, caring for elderly parents, and work-life balance. If your workplace has a critical incident including workplace and staff deaths, grief support debriefings are provided.  Additionally, managers and supervisors can access one-on-one confidential training for dealing with low morale, disruptive workplace behavior, substance abuse, hygiene issues, potential violence, and eating disorders.

What can the EAP help with?

Early retirements and smaller staffing levels mean we’re all doing more with less.  Angry constituents and customers also take a toll on staff.  Looking for help on how to handle the stress?  Call on free Employee Assistance Program (EAP) benefits for your staff.

Sue Cooper, the GIC’s EAP Coordinator and Licensed Independent Clinical Social Worker, has been helping the Commonwealth’s employees for 23 years.  Her most popular programs are the ones that help employees with stress.  Any state agency, authority, and GIC municipality can schedule her to come to your workplace free of charge.  Some of her recent seminars include:

  • Feeding the body and mind
  • How to take care of yourself in times of stress
  • How do we do more with less?
  • Relaxation and meditation tips
  • Dealing with challenging customers
  • Best strategies for tough situations

In addition to group seminars, Sue helps managers and supervisors with one-on-one counseling on how to handle workplace concerns: low morale, personality conflicts, and personal issues that affect work performance.  She also provides grief support and debriefings after distressing critical incidents.

How to schedule a seminar

To schedule a seminar for your workplace, access supervisory assistance, or if your workplace experiences a critical incident, contact Sue Cooper; (781) 994-7424.

For individual EAP benefits, contact your health plan. 

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