Expedited Psychiatric Inpatient Admissions Policy

Documents, Dates, and Information Regarding the Expedited Psychiatric Inpatient Admissions Policy

NOTICE: The protocols established in the Expedited Psychiatric Inpatient Admission Policy begin Thursday, February 1, 2018.

At the direction of Executive Office of Health and Human Services (EOHHS) Secretary Marylou Sudders, the Department of Mental Health (DMH), together with Office of MassHealth (MassHealth) and the Department of Public Health (DPH), in partnership with the Division of Insurance (DOI), convened a task force to develop expedited psychiatric inpatient admission interventions available for all individuals boarding in Emergency Departments (EDs) for extended periods of time. 

The results of this collaborative process are:

  • An Expedited Psychiatric Inpatient Admission Policy, setting clear steps and responsibility for escalating case where placement has not been achieved in a reasonable period of time to senior clinical leadership at insurance carriers, inpatient psychiatric units, and ultimately to DMH, with the goal of identifying and resolving barriers to admission.
  • A Division of Insurance Bulletin, issued jointly by DOI, DMH and DPH, establishing the expectation that insurance carriers subject to DOI regulations will have adequate networks of inpatient psychiatric facilities, and will have the capacity to help facilitate admission of difficult‐to‐place patients seven days a week.
  • Revised DMH regulations that establish the principle that DMH licensure is guided by the needs of the Commonwealth to have the range of inpatient resources available to address the clinical requirements of its citizens, and delineating DMH’s role in assuring that the facilities that it licenses are fulfilling their responsibilities to meet this need under their license.

Full Policy & Related Documents


Public Presentations and Listening Sessions

Presentations and listening sessions pertaining to the new policy are being held statewide and online. These sessions are open to the public and while registration is not required, we ask that you do register for the meeting(s) you plan to attend at the following link: https://www.surveymonkey.com/r/expedadmis2018  

Tuesday, January 16, 1:00-3:00

Southcoast Hospital

  • 581 Faunce Corner Road Dartmouth, MA 02747 (Directions)


Gymnasium, located near rear of building with its own entrance (look for the signs)

Wednesday, January 17, 10:00-12:00

Whitney Avenue Conference Center

  • 361 Whitney Avenue Holyoke, MA 01040 (Directons)

Tuesday, January 23, 1:00-3:00

Department of Mental Health Central Office - Boston Room, Main Entrance, Plaza Level

Wednesday, January 24, 10:00-12:00

Massachusetts Health & Hospital Association - First Floor Conference Room

Tuesday, January 30, 1:00-3:00


Webinar Access Link and Registration Form

  • Call-in number: 1-650-479-3207
  • Access code: 665 772 579

Important Notes: 

  1. When you click the link above to get into the webinar, choose the “I will call in” option and you will be given a participant code on your screen. 
  2. You will need this code when dialing in.  All participants will enter the webinar on mute, so if you have questions during the presentation, kindly utilize the Q&A box. 
  3. Finally, if you have technical issues with logging on, you should contact Webex directly

Expedited Psychiatric Inpatient Admission Policy Public Presentation January 2018 (PDF)

Wednesday, January 31, 10:00-12:00

Beechwood Hotel, Worcester

  • 363 Plantation Street Worcester, MA 01605 (Directions)



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