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Below is information for MMIS about billing for Professional Claims to HSN.
Billing reminders and updates
The HSN issues regular billing updates. Please review these updates carefully. They may impact how your facility bills HSN now or in the future!
Please share these updates with anyone who assists your facility in billing, including your billing intermediaries. Each reminder or update indicates the effective date for these guidelines and which 837 category they impact (i.e., 837I, 837P, or 837D).
Information about Health Safety Net (HSN) policy changes
The Health Safety Net (HSN) Eligible Services regulation (101 CMR 613.00) was updated on April 8, 2016, with new policies that took effect on June 1, 2016. This page provides information about these policy changes and the implementation process.
MMIS claims billing information
HSN dental claims
Effective January 1, 2017, all HSN dental claims should be submitted to the HSN’s third party vendor, DentaQuest. Providers should make certain that any claims with a date of service beginning January 1, 2017, are submitted to DentaQuest. If you have questions, please contact DentaQuest HSN Customer Service at (800) 207-5019.
For answers to questions regarding SENDS/INET please contact the HSN Help Desk at (800) 609-7232 or by email to email@example.com