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The Department of Early Education and Care (EEC) provides subsidies to families in need to help cover the cost of child care. EEC administers these subsidy funds through the Child Care Financial Assistance (CCFA) system. Providers need to use this platform for documenting family eligibility, authorizing placements, reporting child attendance, and submitting billing/requesting payment.
All users of the CCFA system should complete training appropriate to their organization type.
For contracted providers and child care resource and referral agencies (CCR&Rs):
You need to complete training on:
For voucher only providers:
Providers who accept only vouchers and who do not have any contracted slots need to complete training on the CCFA Attendance modules. To complete this training, contact your Child Care Resource and Referral (CCR&R) agency’s CCFA administrator.
Access training resources on CCFA.
If you have any questions, you can call our Call Center between 9am-4pm Monday-Friday at (617) 988-2450 or submit a question through our online support form.